SupportCandy – Helpdesk & Customer… vs Analytics for Tickera (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

SupportCandy – Helpdesk & Customer…

SupportCandy – Helpdesk & Customer…

4.9(287)

10K+ active installs

Free

Updated 1 week ago
View SupportCandy – Helpdesk & Customer…
VS
Analytics for Tickera

Analytics for Tickera

5(1)

20 active installs

Free

Updated 3 years ago
View Analytics for Tickera

Quick Verdict

As of April 2026, Analytics for Tickera has a higher user rating (5/5 from 1 reviews) while SupportCandy – Helpdesk & Customer… leads in active installations (10K+ vs 20). Both are free WordPress plugins. SupportCandy – Helpdesk & Customer… has accumulated 494K+ total downloads while Analytics for Tickera has 1.2K+.

Detailed Comparison

Rating
4.9/5SupportCandy – Helpdesk & Customer…
Analytics for Tickera5/5
Total Reviews
287SupportCandy – Helpdesk & Customer…
Analytics for Tickera1
Active Installs
10K+SupportCandy – Helpdesk & Customer…
Analytics for Tickera20
Total Downloads
494K+SupportCandy – Helpdesk & Customer…
Analytics for Tickera1.2K+
Support Resolution
67%SupportCandy – Helpdesk & Customer…
Analytics for TickeraN/A
Last Updated
1 week agoSupportCandy – Helpdesk & Customer…
Analytics for Tickera3 years ago
First Released
2018SupportCandy – Helpdesk & Customer…
Analytics for Tickera2022
Age
8 yearsSupportCandy – Helpdesk & Customer…
Analytics for Tickera4 years
WP Requires
5.6+SupportCandy – Helpdesk & Customer…
Analytics for Tickera4.1+
PHP Requires
7.4+SupportCandy – Helpdesk & Customer…
Analytics for Tickerafalse+
Business Model
FreeSupportCandy – Helpdesk & Customer…
Analytics for TickeraFree
Latest Version
3.4.6SupportCandy – Helpdesk & Customer…
Analytics for Tickera1.00

Rating Breakdown

SupportCandy – Helpdesk & Customer…

4.9/5(287 reviews)
5
94%
4
3%
3
1%
2
1%
1
2%

Analytics for Tickera

5/5(1 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

SupportCandy – Helpdesk & Customer… Reviews

by Klaas Mertens

Fantastic Support, great Feature Set, great value for Money

We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very

by Dan

Almost great, except it’s missing one key feature.

It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able

by marziom

Ottimo prodotto

Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo

Analytics for Tickera Reviews

No reviews yet

Frequently Asked Questions

Is SupportCandy – Helpdesk & Customer… or Analytics for Tickera more popular?
SupportCandy – Helpdesk & Customer… has 10K+ active installations while Analytics for Tickera has 20. SupportCandy – Helpdesk & Customer… is the more widely-used plugin as of April 2026.
Which has better ratings — SupportCandy – Helpdesk & Customer… or Analytics for Tickera?
SupportCandy – Helpdesk & Customer… has a 4.9/5 rating from 287 reviews, while Analytics for Tickera has a 5/5 rating from 1 reviews.
Are SupportCandy – Helpdesk & Customer… and Analytics for Tickera free?
SupportCandy – Helpdesk & Customer… is free and Analytics for Tickera is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — SupportCandy – Helpdesk & Customer… or Analytics for Tickera?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
SupportCandy – Helpdesk & Customer… was last updated 1 week ago and Analytics for Tickera was last updated 3 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.