Zendesk Chat vs Assistio (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
VS
VS
Quick Verdict
As of April 2026, Zendesk Chat has a higher user rating (4/5 from 27 reviews) and leads in active installations (10K+ vs 10). Both are free WordPress plugins. Zendesk Chat has accumulated 1.3M+ total downloads while Assistio has 878.
Detailed Comparison
| Metric | Zendesk Chat | Assistio | |
|---|---|---|---|
| Rating | 4/5 | ◄ | N/A |
| Total Reviews | 27 | ◄ | 0 |
| Active Installs | 10K+ | ◄ | 10 |
| Total Downloads | 1.3M+ | ◄ | 878 |
| Support Resolution | N/A | N/A | |
| Last Updated | 5 years ago | ► | 7 months ago |
| First Released | 2010 | 2025 | |
| Age | 16 years | 1 year | |
| WP Requires | 3.1+ | 5.8+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.18 | 1.1.2 |
Rating
4/5Zendesk Chat
◄AssistioN/A
Total Reviews
27Zendesk Chat
◄Assistio0
Active Installs
10K+Zendesk Chat
◄Assistio10
Total Downloads
1.3M+Zendesk Chat
◄Assistio878
Support Resolution
N/AZendesk Chat
AssistioN/A
Last Updated
5 years agoZendesk Chat
►Assistio7 months ago
First Released
2010Zendesk Chat
Assistio2025
Age
16 yearsZendesk Chat
Assistio1 year
WP Requires
3.1+Zendesk Chat
Assistio5.8+
PHP Requires
false+Zendesk Chat
Assistio7.4+
Business Model
FreeZendesk Chat
AssistioFree
Latest Version
1.4.18Zendesk Chat
Assistio1.1.2
Rating Breakdown
Zendesk Chat
4/5(27 reviews)
5
67%
4
4%
3
7%
2
4%
1
19%
Assistio
0/5(0 reviews)
5
0%
4
0%
3
0%
2
0%
1
0%
Download Trends
Recent Reviews
Zendesk Chat Reviews
by Lexiol
Nothing Works
Nothing works. Not even their website on mobile.
by netart.gr
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
by ateya3d
Slow down any website
It’s Slow down any website, and no any support
Assistio Reviews
No reviews yet
Frequently Asked Questions
Is Zendesk Chat or Assistio more popular?
Zendesk Chat has 10K+ active installations while Assistio has 10. Zendesk Chat is the more widely-used plugin as of April 2026.
Which has better ratings — Zendesk Chat or Assistio?
Zendesk Chat has a 4/5 rating from 27 reviews, while Assistio has a 0/5 rating from 0 reviews.
Are Zendesk Chat and Assistio free?
Zendesk Chat is free and Assistio is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Zendesk Chat or Assistio?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Zendesk Chat was last updated 5 years ago and Assistio was last updated 7 months ago.
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.