Awesome Support – WordPress HelpDesk &… vs chat-me-now (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Quick Verdict
As of April 2026, chat-me-now has a higher user rating (5/5 from 2 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 5.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while chat-me-now has 43K+.
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | chat-me-now | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 5/5 |
| Total Reviews | 194 | ◄ | 2 |
| Active Installs | 7.0K+ | ◄ | 5.0K+ |
| Total Downloads | 533K+ | ◄ | 43K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 days ago | ◄ | 4 years ago |
| First Released | 2014 | 2021 | |
| Age | 12 years | 5 years | |
| WP Requires | 4.0+ | 4.7+ | |
| PHP Requires | false+ | 7.0+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 1.0.2 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
chat-me-now
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while chat-me-now averaged 12.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
chat-me-now Reviews
Easy to install and practical
This plugin is reliable to use doesn’t have many features but it’s enough so looks practical to use, Thanks! This topic was modified 4 years, 4 months ago by Codigo 5.
Light and easy to use
Easy to assign the work schedule of my technical support.
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Frequently Asked Questions
Is Awesome Support – WordPress HelpDesk &… or chat-me-now more popular?
Which has better ratings — Awesome Support – WordPress HelpDesk &… or chat-me-now?
Are Awesome Support – WordPress HelpDesk &… and chat-me-now free?
Which plugin has better support — Awesome Support – WordPress HelpDesk &… or chat-me-now?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.