Awesome Support – WordPress HelpDesk &… vs Event Tickets Manager for WooCommerce (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Awesome Support – WordPress HelpDesk &…

Awesome Support – WordPress HelpDesk &…

3.5(194)

7.0K+ active installs

Free

Updated 2 days ago
View Awesome Support – WordPress HelpDesk &…
VS
Event Tickets Manager for WooCommerce

Event Tickets Manager for WooCommerce

4.7(29)

1.0K+ active installs

Free + Premium

Updated Yesterday
View Event Tickets Manager for WooCommerce

Quick Verdict

As of April 2026, Event Tickets Manager for WooCommerce has a higher user rating (4.7/5 from 29 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 1.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while Event Tickets Manager for WooCommerce has 61K+. Event Tickets Manager for WooCommerce has a higher support resolution rate (100% vs 0%).

Detailed Comparison

Rating
3.5/5Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce4.7/5
Total Reviews
194Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce29
Active Installs
7.0K+Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce1.0K+
Total Downloads
533K+Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce61K+
Support Resolution
0%Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce100%
Last Updated
2 days agoAwesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerceYesterday
First Released
2014Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce2021
Age
12 yearsAwesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce5 years
WP Requires
4.0+Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce6.7+
PHP Requires
false+Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce7.4+
Business Model
FreeAwesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerceFree + Premium
Latest Version
6.3.8Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce1.5.4

Rating Breakdown

Awesome Support – WordPress HelpDesk &…

3.5/5(194 reviews)
5
56%
4
7%
3
2%
2
5%
1
31%

Event Tickets Manager for WooCommerce

4.7/5(29 reviews)
5
90%
4
0%
3
0%
2
7%
1
3%

Recent Reviews

Awesome Support – WordPress HelpDesk &… Reviews

by Wellington

Otimo

Muito Bom

by lykkemedia

Poor maintainance

They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.

by kampot888

Why you should definitely choose a support plugin

I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s

Event Tickets Manager for WooCommerce Reviews

by feli22

super !

L’équipe du service technique a su répondre à ma demande très rapidement et elle est très aimable. Je recommande

by theunisbothawp

Misleading and disappointing

We purchased Event Tickets Manager for WooCommerce Pro based on their promises of upcoming features — including ticket scanning and better event management tools. However, after reaching out

by jasonts1983

support

Awesome plugin , great support they solved the issue that i had with greek characters very quick , Thanks

Frequently Asked Questions

Is Awesome Support – WordPress HelpDesk &… or Event Tickets Manager for WooCommerce more popular?
Awesome Support – WordPress HelpDesk &… has 7.0K+ active installations while Event Tickets Manager for WooCommerce has 1.0K+. Awesome Support – WordPress HelpDesk &… is the more widely-used plugin as of April 2026.
Which has better ratings — Awesome Support – WordPress HelpDesk &… or Event Tickets Manager for WooCommerce?
Awesome Support – WordPress HelpDesk &… has a 3.5/5 rating from 194 reviews, while Event Tickets Manager for WooCommerce has a 4.7/5 rating from 29 reviews.
Are Awesome Support – WordPress HelpDesk &… and Event Tickets Manager for WooCommerce free?
Awesome Support – WordPress HelpDesk &… is free and Event Tickets Manager for WooCommerce is free + premium. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Awesome Support – WordPress HelpDesk &… or Event Tickets Manager for WooCommerce?
As of April 2026, Awesome Support – WordPress HelpDesk &… has a 0% support resolution rate while Event Tickets Manager for WooCommerce has a 100% rate.
Which plugin is updated more frequently?
Awesome Support – WordPress HelpDesk &… was last updated 2 days ago and Event Tickets Manager for WooCommerce was last updated Yesterday.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.