Awesome Support – WordPress HelpDesk &… vs Event Tickets Manager for WooCommerce (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Event Tickets Manager for WooCommerce
1.0K+ active installs
Free + Premium
Quick Verdict
As of April 2026, Event Tickets Manager for WooCommerce has a higher user rating (4.7/5 from 29 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 1.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while Event Tickets Manager for WooCommerce has 61K+. Event Tickets Manager for WooCommerce has a higher support resolution rate (100% vs 0%).
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | Event Tickets Manager for WooCommerce | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 4.7/5 |
| Total Reviews | 194 | ◄ | 29 |
| Active Installs | 7.0K+ | ◄ | 1.0K+ |
| Total Downloads | 533K+ | ◄ | 61K+ |
| Support Resolution | 0% | ► | 100% |
| Last Updated | 2 days ago | ► | Yesterday |
| First Released | 2014 | 2021 | |
| Age | 12 years | 5 years | |
| WP Requires | 4.0+ | 6.7+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free + Premium | |
| Latest Version | 6.3.8 | 1.5.4 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
Event Tickets Manager for WooCommerce
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while Event Tickets Manager for WooCommerce averaged 32.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
Event Tickets Manager for WooCommerce Reviews
super !
L’équipe du service technique a su répondre à ma demande très rapidement et elle est très aimable. Je recommande
Misleading and disappointing
We purchased Event Tickets Manager for WooCommerce Pro based on their promises of upcoming features — including ticket scanning and better event management tools. However, after reaching out
support
Awesome plugin , great support they solved the issue that i had with greek characters very quick , Thanks
Frequently Asked Questions
Is Awesome Support – WordPress HelpDesk &… or Event Tickets Manager for WooCommerce more popular?
Which has better ratings — Awesome Support – WordPress HelpDesk &… or Event Tickets Manager for WooCommerce?
Are Awesome Support – WordPress HelpDesk &… and Event Tickets Manager for WooCommerce free?
Which plugin has better support — Awesome Support – WordPress HelpDesk &… or Event Tickets Manager for WooCommerce?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.