Awesome Support – WordPress HelpDesk &… vs AI Chatbot – Jotform (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Quick Verdict
As of April 2026, AI Chatbot – Jotform has a higher user rating (5/5 from 1 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 4.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while AI Chatbot – Jotform has 80K+. AI Chatbot – Jotform has a higher support resolution rate (80% vs 0%).
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | AI Chatbot – Jotform | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 5/5 |
| Total Reviews | 194 | ◄ | 1 |
| Active Installs | 7.0K+ | ◄ | 4.0K+ |
| Total Downloads | 533K+ | ◄ | 80K+ |
| Support Resolution | 0% | ► | 80% |
| Last Updated | 2 days ago | ◄ | 3 weeks ago |
| First Released | 2014 | 2025 | |
| Age | 12 years | 1 year | |
| WP Requires | 4.0+ | false+ | |
| PHP Requires | false+ | 7.0+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 3.7.1 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
AI Chatbot – Jotform
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while AI Chatbot – Jotform averaged 162.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
AI Chatbot – Jotform Reviews
JotForm: Intuitive, Powerful, and Highly Recommended!
I’ve been using JotForm for creating forms and AI integrations, and it’s fantastic! The interface is intuitive, flexible, and highly customizable. Building registration flows, surveys, and interactive
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.