Awesome Support – WordPress HelpDesk &… vs AI Chatbot – Jotform (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Quick Verdict
As of April 2026, AI Chatbot – Jotform has a higher user rating (5/5 from 1 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 4.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while AI Chatbot – Jotform has 80K+. AI Chatbot – Jotform has a higher support resolution rate (80% vs 0%).
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | AI Chatbot – Jotform | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 5/5 |
| Total Reviews | 194 | ◄ | 1 |
| Active Installs | 7.0K+ | ◄ | 4.0K+ |
| Total Downloads | 533K+ | ◄ | 80K+ |
| Support Resolution | 0% | ► | 80% |
| Last Updated | 2 days ago | ◄ | 3 weeks ago |
| First Released | 2014 | 2025 | |
| Age | 12 years | 1 year | |
| WP Requires | 4.0+ | false+ | |
| PHP Requires | false+ | 7.0+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 3.7.1 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
AI Chatbot – Jotform
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while AI Chatbot – Jotform averaged 162.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
AI Chatbot – Jotform Reviews
JotForm: Intuitive, Powerful, and Highly Recommended!
I’ve been using JotForm for creating forms and AI integrations, and it’s fantastic! The interface is intuitive, flexible, and highly customizable. Building registration flows, surveys, and interactive
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.