Awesome Support – WordPress HelpDesk &… vs Majestic Support – The Leading-Edge… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Majestic Support – The Leading-Edge…
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Majestic Support – The Leading-Edge… has a higher user rating (5/5 from 8 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 3.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while Majestic Support – The Leading-Edge… has 90K+.
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | Majestic Support – The Leading-Edge… | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 5/5 |
| Total Reviews | 194 | ◄ | 8 |
| Active Installs | 7.0K+ | ◄ | 3.0K+ |
| Total Downloads | 533K+ | ◄ | 90K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 days ago | ► | Yesterday |
| First Released | 2014 | 2023 | |
| Age | 12 years | 3 years | |
| WP Requires | 4.0+ | 5.5+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 1.1.3 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
Majestic Support – The Leading-Edge…
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while Majestic Support – The Leading-Edge… averaged 98.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
Majestic Support – The Leading-Edge… Reviews
Good support plugin
A very good support plugin.
Excellent experience
Excellent experience with wonderful product.
Fantastic plugin!
Fantastic plugin! The programming team is one of the best.
More Ticket System Worth Comparing
Top alternatives in the same category as Awesome Support – WordPress HelpDesk &… and Majestic Support – The Leading-Edge…
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.