Awesome Support – WordPress HelpDesk &… vs Plugin Detective – Troubleshooting… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Awesome Support – WordPress HelpDesk &…

Awesome Support – WordPress HelpDesk &…

3.5(194)

7.0K+ active installs

Free

Updated 2 days ago
View Awesome Support – WordPress HelpDesk &…
VS
Plugin Detective – Troubleshooting…

Plugin Detective – Troubleshooting…

4(48)

5.0K+ active installs

Free

Updated 3 months ago
View Plugin Detective – Troubleshooting…

Quick Verdict

As of April 2026, Plugin Detective – Troubleshooting… has a higher user rating (4/5 from 48 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 5.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while Plugin Detective – Troubleshooting… has 212K+. Plugin Detective – Troubleshooting… has a higher support resolution rate (0% vs 0%).

Detailed Comparison

Rating
3.5/5Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…4/5
Total Reviews
194Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…48
Active Installs
7.0K+Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…5.0K+
Total Downloads
533K+Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…212K+
Support Resolution
0%Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…0%
Last Updated
2 days agoAwesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…3 months ago
First Released
2014Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…2018
Age
12 yearsAwesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…8 years
WP Requires
4.0+Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…6.1+
PHP Requires
false+Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…5.3+
Business Model
FreeAwesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…Free
Latest Version
6.3.8Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…1.2.29

Rating Breakdown

Awesome Support – WordPress HelpDesk &…

3.5/5(194 reviews)
5
56%
4
7%
3
2%
2
5%
1
31%

Plugin Detective – Troubleshooting…

4/5(48 reviews)
5
71%
4
0%
3
4%
2
4%
1
21%

Recent Reviews

Awesome Support – WordPress HelpDesk &… Reviews

by Wellington

Otimo

Muito Bom

by lykkemedia

Poor maintainance

They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.

by kampot888

Why you should definitely choose a support plugin

I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s

Plugin Detective – Troubleshooting… Reviews

by usman738

Super handy for WordPress Plugin Conflicts Troubleshooting

This plugin makes finding plugin conflicts super easy and quick. I’ve used it several times to troubleshoot issues on client sites, and it worked great every time. It’s a huge time-saver, letting you

by accomplishtrain

Instantly crashed my site

Critical error. Had to roll back site to uninstall. This topic was modified 11 months, 2 weeks ago by accomplishtrain.

by Eduardo J. Cabaleiro

Te facilita muchísimo el trabajo

Cuando recibes una web con 80 plugins y de pronto resulta que hay un conflicto entre algunos de ellos, este plugin te facilita la vida de una forma enorme. A la caja de herramientas de cabeza. ¡Gracia

Frequently Asked Questions

Is Awesome Support – WordPress HelpDesk &… or Plugin Detective – Troubleshooting… more popular?
Awesome Support – WordPress HelpDesk &… has 7.0K+ active installations while Plugin Detective – Troubleshooting… has 5.0K+. Awesome Support – WordPress HelpDesk &… is the more widely-used plugin as of April 2026.
Which has better ratings — Awesome Support – WordPress HelpDesk &… or Plugin Detective – Troubleshooting…?
Awesome Support – WordPress HelpDesk &… has a 3.5/5 rating from 194 reviews, while Plugin Detective – Troubleshooting… has a 4/5 rating from 48 reviews.
Are Awesome Support – WordPress HelpDesk &… and Plugin Detective – Troubleshooting… free?
Awesome Support – WordPress HelpDesk &… is free and Plugin Detective – Troubleshooting… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Awesome Support – WordPress HelpDesk &… or Plugin Detective – Troubleshooting…?
As of April 2026, Awesome Support – WordPress HelpDesk &… has a 0% support resolution rate while Plugin Detective – Troubleshooting… has a 0% rate.
Which plugin is updated more frequently?
Awesome Support – WordPress HelpDesk &… was last updated 2 days ago and Plugin Detective – Troubleshooting… was last updated 3 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.