Awesome Support – WordPress HelpDesk &… vs Plugin Detective – Troubleshooting… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Plugin Detective – Troubleshooting…
5.0K+ active installs
Free
Quick Verdict
As of April 2026, Plugin Detective – Troubleshooting… has a higher user rating (4/5 from 48 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 5.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while Plugin Detective – Troubleshooting… has 212K+. Plugin Detective – Troubleshooting… has a higher support resolution rate (0% vs 0%).
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | Plugin Detective – Troubleshooting… | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 4/5 |
| Total Reviews | 194 | ◄ | 48 |
| Active Installs | 7.0K+ | ◄ | 5.0K+ |
| Total Downloads | 533K+ | ◄ | 212K+ |
| Support Resolution | 0% | 0% | |
| Last Updated | 2 days ago | ◄ | 3 months ago |
| First Released | 2014 | 2018 | |
| Age | 12 years | 8 years | |
| WP Requires | 4.0+ | 6.1+ | |
| PHP Requires | false+ | 5.3+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 1.2.29 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
Plugin Detective – Troubleshooting…
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while Plugin Detective – Troubleshooting… averaged 38.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
Plugin Detective – Troubleshooting… Reviews
Super handy for WordPress Plugin Conflicts Troubleshooting
This plugin makes finding plugin conflicts super easy and quick. I’ve used it several times to troubleshoot issues on client sites, and it worked great every time. It’s a huge time-saver, letting you
Instantly crashed my site
Critical error. Had to roll back site to uninstall. This topic was modified 11 months, 2 weeks ago by accomplishtrain.
Te facilita muchísimo el trabajo
Cuando recibes una web con 80 plugins y de pronto resulta que hay un conflicto entre algunos de ellos, este plugin te facilita la vida de una forma enorme. A la caja de herramientas de cabeza. ¡Gracia
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Frequently Asked Questions
Is Awesome Support – WordPress HelpDesk &… or Plugin Detective – Troubleshooting… more popular?
Which has better ratings — Awesome Support – WordPress HelpDesk &… or Plugin Detective – Troubleshooting…?
Are Awesome Support – WordPress HelpDesk &… and Plugin Detective – Troubleshooting… free?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.