Awesome Support – WordPress HelpDesk &… vs Tickera – Sell Tickets & Manage Events (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Tickera – Sell Tickets & Manage Events
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Tickera – Sell Tickets & Manage Events has a higher user rating (4.4/5 from 283 reviews) while Awesome Support – WordPress HelpDesk &… leads in active installations (7.0K+ vs 3.0K+). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while Tickera – Sell Tickets & Manage Events has 358K+. Tickera – Sell Tickets & Manage Events has a higher support resolution rate (0% vs 0%).
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | Tickera – Sell Tickets & Manage Events | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 4.4/5 |
| Total Reviews | 194 | ► | 283 |
| Active Installs | 7.0K+ | ◄ | 3.0K+ |
| Total Downloads | 533K+ | ◄ | 358K+ |
| Support Resolution | 0% | 0% | |
| Last Updated | 2 days ago | ◄ | 1 month ago |
| First Released | 2014 | 2014 | |
| Age | 12 years | 12 years | |
| WP Requires | 4.0+ | 4.1+ | |
| PHP Requires | false+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 3.5.6.8 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
Tickera – Sell Tickets & Manage Events
Download Trends
Over the past 30 days, Awesome Support – WordPress HelpDesk &… averaged approximately 71 daily downloads while Tickera – Sell Tickets & Manage Events averaged 45.
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
Tickera – Sell Tickets & Manage Events Reviews
Amazing support
The support is personalized and responsive, what more could you ask for?
Excellent support
Tickera support team is excellent – rapid response, very helpful.
outstanding support
The Tickera team provides truly outstanding support. Whenever you have questions or run into difficulties, they genuinely try to help and always find a solution. I can highly recommend Tickera.
More Tickets Worth Comparing
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Frequently Asked Questions
Is Awesome Support – WordPress HelpDesk &… or Tickera – Sell Tickets & Manage Events more popular?
Which has better ratings — Awesome Support – WordPress HelpDesk &… or Tickera – Sell Tickets & Manage Events?
Are Awesome Support – WordPress HelpDesk &… and Tickera – Sell Tickets & Manage Events free?
Which plugin has better support — Awesome Support – WordPress HelpDesk &… or Tickera – Sell Tickets & Manage Events?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.