Awesome Support – WordPress HelpDesk &… vs WPBuddy – Get Reliable WordPress Support (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
WPBuddy – Get Reliable WordPress Support
0 active installs
Free
Quick Verdict
As of April 2026, Awesome Support – WordPress HelpDesk &… has a higher user rating (3.5/5 from 194 reviews) and leads in active installations (7.0K+ vs 0). Both are free WordPress plugins. Awesome Support – WordPress HelpDesk &… has accumulated 533K+ total downloads while WPBuddy – Get Reliable WordPress Support has 2.2K+.
Detailed Comparison
| Metric | Awesome Support – WordPress HelpDesk &… | WPBuddy – Get Reliable WordPress Support | |
|---|---|---|---|
| Rating | 3.5/5 | ◄ | N/A |
| Total Reviews | 194 | ◄ | 0 |
| Active Installs | 7.0K+ | ◄ | 0 |
| Total Downloads | 533K+ | ◄ | 2.2K+ |
| Support Resolution | 0% | N/A | |
| Last Updated | 2 days ago | ◄ | 1 year ago |
| First Released | 2014 | 2023 | |
| Age | 12 years | 3 years | |
| WP Requires | 4.0+ | 5.6+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 6.3.8 | 1.0.5 |
Rating Breakdown
Awesome Support – WordPress HelpDesk &…
WPBuddy – Get Reliable WordPress Support
Download Trends
Recent Reviews
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
WPBuddy – Get Reliable WordPress Support Reviews
No reviews yet
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Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.