BetterDocs – Knowledge Base Docs & FAQ… vs Knowledge Base documentation & wiki… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
BetterDocs – Knowledge Base Docs & FAQ…
40K+ active installs
Free + Premium
Knowledge Base documentation & wiki…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, BetterDocs – Knowledge Base Docs & FAQ… has a higher user rating (4.8/5 from 484 reviews) and leads in active installations (40K+ vs 2.0K+). Both are free + premium WordPress plugins. BetterDocs – Knowledge Base Docs & FAQ… has accumulated 2.4M+ total downloads while Knowledge Base documentation & wiki… has 112K+. BetterDocs – Knowledge Base Docs & FAQ… has a higher support resolution rate (89% vs 0%).
Detailed Comparison
| Metric | BetterDocs – Knowledge Base Docs & FAQ… | Knowledge Base documentation & wiki… | |
|---|---|---|---|
| Rating | 4.8/5 | 4.8/5 | |
| Total Reviews | 484 | ◄ | 75 |
| Active Installs | 40K+ | ◄ | 2.0K+ |
| Total Downloads | 2.4M+ | ◄ | 112K+ |
| Support Resolution | 89% | ◄ | 0% |
| Last Updated | 2 weeks ago | ◄ | 2 months ago |
| First Released | 2019 | 2017 | |
| Age | 7 years | 9 years | |
| WP Requires | 5.0+ | 4.5+ | |
| PHP Requires | 7.0+ | false+ | |
| Business Model | Free + Premium | Free | |
| Latest Version | 4.3.10 | 2.17.0.2 |
Rating Breakdown
BetterDocs – Knowledge Base Docs & FAQ…
Knowledge Base documentation & wiki…
Download Trends
Over the past 30 days, BetterDocs – Knowledge Base Docs & FAQ… averaged approximately 1,947 daily downloads while Knowledge Base documentation & wiki… averaged 25.
Recent Reviews
BetterDocs – Knowledge Base Docs & FAQ… Reviews
サポートが素晴らしい。
サポート体制が優れています。レスポンスが早くて回答も適切です。安心して使えます。
BetterDocs has great support!
The BetterDocs plugin is great and easy to use. Their support team is truly amazing and always quick to help. I’ve had the pleasure of working with Florence from their team twice on some issues, and e
Easy Docs~!
This solves a huge headache if you’ve ever dealt with docs in WP! Check it out. Also Florence with the support team is awesome. I had a problem and she worked with me patiently as we got it all fix
Knowledge Base documentation & wiki… Reviews
Clean, Reliable, and Efficient
We’ve been using Basepress Premium for about 5 years to supplement our primary documentation with a knowledgebase that’s integrated with our SupportCandy helpdesk. I have nothing but good to say about
Excellent tool, great support!
Very good plugin, exactly what we need. One of the view kb plug-ins which really support multiple kbs. Support is excellent: fast and good.
Support not Responding for Months
We have the paid version of BasePress and frankly in the last months our experience has been disappointing. We found several severe bugs in the plugin, we contacted their support and they never replie
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.