Helpie FAQ — Accordion, Docs &… vs Knowledge Base documentation & wiki… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Helpie FAQ — Accordion, Docs &…
9.0K+ active installs
Free
Knowledge Base documentation & wiki…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Knowledge Base documentation & wiki… has a higher user rating (4.8/5 from 75 reviews) while Helpie FAQ — Accordion, Docs &… leads in active installations (9.0K+ vs 2.0K+). Both are free WordPress plugins. Helpie FAQ — Accordion, Docs &… has accumulated 463K+ total downloads while Knowledge Base documentation & wiki… has 112K+. Knowledge Base documentation & wiki… has a higher support resolution rate (0% vs 0%).
Detailed Comparison
| Metric | Helpie FAQ — Accordion, Docs &… | Knowledge Base documentation & wiki… | |
|---|---|---|---|
| Rating | 4.6/5 | ► | 4.8/5 |
| Total Reviews | 79 | ◄ | 75 |
| Active Installs | 9.0K+ | ◄ | 2.0K+ |
| Total Downloads | 463K+ | ◄ | 112K+ |
| Support Resolution | 0% | 0% | |
| Last Updated | 1 month ago | ◄ | 2 months ago |
| First Released | 2018 | 2017 | |
| Age | 8 years | 9 years | |
| WP Requires | 5.4+ | 4.5+ | |
| PHP Requires | 5.6+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.48 | 2.17.0.2 |
Rating Breakdown
Helpie FAQ — Accordion, Docs &…
Knowledge Base documentation & wiki…
Download Trends
Over the past 30 days, Helpie FAQ — Accordion, Docs &… averaged approximately 210 daily downloads while Knowledge Base documentation & wiki… averaged 25.
Recent Reviews
Helpie FAQ — Accordion, Docs &… Reviews
⭐️⭐️⭐️⭐️⭐️⭐️ HIGHLY RECOMMENDED
highly recommended! It does what it says it does. Author is very helpful responding to questions.👍👍
Plugin does what it should
Easy to implement Q&A and fast support
hopeless. import does not work
I imported my faqs using wp-import. faqs ARE in gourps and categoires. The plugin knows this in the backend, forgets in the front.Deleting This topic was modified 1 year, 4 months ago by ric
Knowledge Base documentation & wiki… Reviews
Clean, Reliable, and Efficient
We’ve been using Basepress Premium for about 5 years to supplement our primary documentation with a knowledgebase that’s integrated with our SupportCandy helpdesk. I have nothing but good to say about
Excellent tool, great support!
Very good plugin, exactly what we need. One of the view kb plug-ins which really support multiple kbs. Support is excellent: fast and good.
Support not Responding for Months
We have the paid version of BasePress and frankly in the last months our experience has been disappointing. We found several severe bugs in the plugin, we contacted their support and they never replie
More Docs Worth Comparing
Top alternatives in the same category as Helpie FAQ — Accordion, Docs &… and Knowledge Base documentation & wiki…
A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.
Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, and an AI chatbot to help users find answers instantly.
Frequently Asked Questions
Is Helpie FAQ — Accordion, Docs &… or Knowledge Base documentation & wiki… more popular?
Which has better ratings — Helpie FAQ — Accordion, Docs &… or Knowledge Base documentation & wiki…?
Are Helpie FAQ — Accordion, Docs &… and Knowledge Base documentation & wiki… free?
Which plugin has better support — Helpie FAQ — Accordion, Docs &… or Knowledge Base documentation & wiki…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.