bbPress vs Awesome Support – WordPress HelpDesk &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Awesome Support – WordPress HelpDesk &…
7.0K+ active installs
Free
Quick Verdict
As of April 2026, bbPress has a higher user rating (3.9/5 from 343 reviews) and leads in active installations (100K+ vs 7.0K+). Both are free WordPress plugins. bbPress has accumulated 9.3M+ total downloads while Awesome Support – WordPress HelpDesk &… has 533K+. Awesome Support – WordPress HelpDesk &… has a higher support resolution rate (0% vs 0%).
Detailed Comparison
| Metric | bbPress | Awesome Support – WordPress HelpDesk &… | |
|---|---|---|---|
| Rating | 3.9/5 | ◄ | 3.5/5 |
| Total Reviews | 343 | ◄ | 194 |
| Active Installs | 100K+ | ◄ | 7.0K+ |
| Total Downloads | 9.3M+ | ◄ | 533K+ |
| Support Resolution | 0% | 0% | |
| Last Updated | 9 months ago | ► | 2 days ago |
| First Released | 2010 | 2014 | |
| Age | 16 years | 12 years | |
| WP Requires | 6.0+ | 4.0+ | |
| PHP Requires | 5.6.20+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.6.14 | 6.3.8 |
Rating Breakdown
bbPress
Awesome Support – WordPress HelpDesk &…
Download Trends
Over the past 30 days, bbPress averaged approximately 542 daily downloads while Awesome Support – WordPress HelpDesk &… averaged 71.
Recent Reviews
bbPress Reviews
A historic plugin that is still useful
I have been using it for many years and have always been very happy with it. It allows you to turn WordPress into an online community. Fantastic!
Да вроде бы хорошо работает
Пользуюсь давно, все функции работают нормально!!
white
The screen goes white
Awesome Support – WordPress HelpDesk &… Reviews
Otimo
Muito Bom
Poor maintainance
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce.
Why you should definitely choose a support plugin
I highly recommend this plugin Simple and concise setting screen First of all, it is compatible with Locotranslate and allows you to easily and concisely change the original translation in the s
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.