PluginSift

bbPress vs Help Scout (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

bbPress

bbPress

3.9(343)

100K+ active installs

Free

Updated 9 months ago
View bbPress
VS
Help Scout

Help Scout

4.3(6)

400 active installs

Free

Updated 4 months ago
View Help Scout

Quick Verdict

As of April 2026, Help Scout has a higher user rating (4.3/5 from 6 reviews) while bbPress leads in active installations (100K+ vs 400). Both are free WordPress plugins. bbPress has accumulated 9.3M+ total downloads while Help Scout has 23K+.

Detailed Comparison

Rating
3.9/5bbPress
►
Help Scout4.3/5
Total Reviews
343bbPress
◄
Help Scout6
Active Installs
100K+bbPress
◄
Help Scout400
Total Downloads
9.3M+bbPress
◄
Help Scout23K+
Support Resolution
0%bbPress
Help ScoutN/A
Last Updated
9 months agobbPress
►
Help Scout4 months ago
First Released
2010bbPress
Help Scout2016
Age
16 yearsbbPress
Help Scout10 years
WP Requires
6.0+bbPress
Help Scout4.5+
PHP Requires
5.6.20+bbPress
Help Scoutfalse+
Business Model
FreebbPress
Help ScoutFree
Latest Version
2.6.14bbPress
Help Scout6.5.7

Rating Breakdown

bbPress

3.9/5(343 reviews)
5
57%
4
12%
3
7%
2
7%
1
17%

Help Scout

4.3/5(6 reviews)
5
83%
4
0%
3
0%
2
0%
1
17%

Recent Reviews

bbPress Reviews

by Luke Garrison

A historic plugin that is still useful

I have been using it for many years and have always been very happy with it. It allows you to turn WordPress into an online community. Fantastic!

by mystick3

Да вроде бы хорошо работает

Пользуюсь давно, все функции работают нормально!!

by honkitamc

white

The screen goes white　

Help Scout Reviews

No reviews yet

Frequently Asked Questions

Is bbPress or Help Scout more popular?
bbPress has 100K+ active installations while Help Scout has 400. bbPress is the more widely-used plugin as of April 2026.
Which has better ratings — bbPress or Help Scout?
bbPress has a 3.9/5 rating from 343 reviews, while Help Scout has a 4.3/5 rating from 6 reviews.
Are bbPress and Help Scout free?
bbPress is free and Help Scout is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — bbPress or Help Scout?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
bbPress was last updated 9 months ago and Help Scout was last updated 4 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.