bbPress vs SupportCandy – Helpdesk & Customer… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
SupportCandy – Helpdesk & Customer…
10K+ active installs
Free
Quick Verdict
As of April 2026, SupportCandy – Helpdesk & Customer… has a higher user rating (4.9/5 from 287 reviews) while bbPress leads in active installations (100K+ vs 10K+). Both are free WordPress plugins. bbPress has accumulated 9.3M+ total downloads while SupportCandy – Helpdesk & Customer… has 494K+. SupportCandy – Helpdesk & Customer… has a higher support resolution rate (57% vs 0%).
Detailed Comparison
| Metric | bbPress | SupportCandy – Helpdesk & Customer… | |
|---|---|---|---|
| Rating | 3.9/5 | ► | 4.9/5 |
| Total Reviews | 343 | ◄ | 287 |
| Active Installs | 100K+ | ◄ | 10K+ |
| Total Downloads | 9.3M+ | ◄ | 494K+ |
| Support Resolution | 0% | ► | 57% |
| Last Updated | 9 months ago | ► | 1 week ago |
| First Released | 2010 | 2018 | |
| Age | 16 years | 8 years | |
| WP Requires | 6.0+ | 5.6+ | |
| PHP Requires | 5.6.20+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 2.6.14 | 3.4.6 |
Rating Breakdown
bbPress
SupportCandy – Helpdesk & Customer…
Download Trends
Over the past 30 days, bbPress averaged approximately 542 daily downloads while SupportCandy – Helpdesk & Customer… averaged 235.
Recent Reviews
bbPress Reviews
A historic plugin that is still useful
I have been using it for many years and have always been very happy with it. It allows you to turn WordPress into an online community. Fantastic!
Да вроде бы хорошо работает
Пользуюсь давно, все функции работают нормально!!
white
The screen goes white
SupportCandy – Helpdesk & Customer… Reviews
Fantastic Support, great Feature Set, great value for Money
We had to migrate from our former E-Mail Support Solution because the support could not fix a quite important problem – and it was the best decision ever! SupportCandy is really feature rich, very
Almost great, except it’s missing one key feature.
It’s a great system and I’ve really been enjoying it, except of all the features for a ticket system to not have, the ability to merge tickets is missing. Every other system I’ve ever used I was able
Ottimo prodotto
Supporto tecnico presente e in tempi brevi. Di solito rispondono entro un giorno lavorativo
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.