Facebook Chat Plugin – Live Chat Plugin… vs Chat Widget: Floating Customer Support… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Facebook Chat Plugin – Live Chat Plugin…
80K+ active installs
Free
Chat Widget: Floating Customer Support…
10K+ active installs
Free
Quick Verdict
As of April 2026, Chat Widget: Floating Customer Support… has a higher user rating (4.9/5 from 110 reviews) while Facebook Chat Plugin – Live Chat Plugin… leads in active installations (80K+ vs 10K+). Both are free WordPress plugins. Facebook Chat Plugin – Live Chat Plugin… has accumulated 1.8M+ total downloads while Chat Widget: Floating Customer Support… has 131K+.
Detailed Comparison
| Metric | Facebook Chat Plugin – Live Chat Plugin… | Chat Widget: Floating Customer Support… | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 4.9/5 |
| Total Reviews | 303 | ◄ | 110 |
| Active Installs | 80K+ | ◄ | 10K+ |
| Total Downloads | 1.8M+ | ◄ | 131K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 3 years ago | ► | 4 days ago |
| First Released | 2018 | 2022 | |
| Age | 8 years | 4 years | |
| WP Requires | 3.9+ | 5.1+ | |
| PHP Requires | 5.2.4+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 2.5 | 1.7.2 |
Rating Breakdown
Facebook Chat Plugin – Live Chat Plugin…
Chat Widget: Floating Customer Support…
Download Trends
Over the past 30 days, Facebook Chat Plugin – Live Chat Plugin… averaged approximately 32 daily downloads while Chat Widget: Floating Customer Support… averaged 416.
Recent Reviews
Facebook Chat Plugin – Live Chat Plugin… Reviews
stopped working
it worked fine, but now its not
On May 9, 2024, you will no longer be able to access any functionalities of Chat
http://www.facebook.com/business/help/789975831794468 “On May 9, 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is n
Doesn’t loads up
Doesn’t work for the latest version of WP.
Chat Widget: Floating Customer Support… Reviews
User-Friendly Interface
Bit Assist features a simple and intuitive interface. The free version (WordPress.org) already provides all the functionality I need. The Pro version offers even more customization options for those w
Versatile
I love that it’s sort of an all-in-one button to make it easy to connect with visitors. I really hope that there continues to be new features added!
Great Widget
Integrates flawlessly and easy into Enfold theme, works as described.
More Plugins Worth Comparing
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Frequently Asked Questions
Is Facebook Chat Plugin – Live Chat Plugin… or Chat Widget: Floating Customer Support… more popular?
Which has better ratings — Facebook Chat Plugin – Live Chat Plugin… or Chat Widget: Floating Customer Support…?
Are Facebook Chat Plugin – Live Chat Plugin… and Chat Widget: Floating Customer Support… free?
Which plugin has better support — Facebook Chat Plugin – Live Chat Plugin… or Chat Widget: Floating Customer Support…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.