CallRail Phone Call Tracking vs CallTrackingMetrics (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
CallRail Phone Call Tracking
10K+ active installs
Free
Quick Verdict
As of April 2026, CallRail Phone Call Tracking has a higher user rating (3.7/5 from 6 reviews) and leads in active installations (10K+ vs 3.0K+). Both are free WordPress plugins. CallRail Phone Call Tracking has accumulated 358K+ total downloads while CallTrackingMetrics has 127K+.
Detailed Comparison
| Metric | CallRail Phone Call Tracking | CallTrackingMetrics | |
|---|---|---|---|
| Rating | 3.7/5 | 3.7/5 | |
| Total Reviews | 6 | ◄ | 3 |
| Active Installs | 10K+ | ◄ | 3.0K+ |
| Total Downloads | 358K+ | ◄ | 127K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 1 month ago | ► | 1 month ago |
| First Released | 2011 | 2011 | |
| Age | 15 years | 15 years | |
| WP Requires | 3.0+ | 6.5+ | |
| PHP Requires | false+ | 8.2+ | |
| Business Model | Free | Free | |
| Latest Version | 0.5.3 | 2.1.8 |
Rating Breakdown
CallRail Phone Call Tracking
CallTrackingMetrics
Download Trends
Over the past 30 days, CallRail Phone Call Tracking averaged approximately 32 daily downloads while CallTrackingMetrics averaged 133.
Recent Reviews
CallRail Phone Call Tracking Reviews
No longer updated, no longer works
They stopped updating this plugin and it’s no longer functioning normally — install the callrail snippet some other way.
Bad Performance
This plugin works, but months later, we looked at our server logs, and this URL below took so long to process that it took all our sites down for a couple of minutes. And it runs often. /index.php?
Callrail = Callfail
Constant integration issues with Adwords make our conversion data mostly useless. In Adwords this is a huge problem. They recently lost 2/3 of our all time call recordings!!!!! This data was priceless
CallTrackingMetrics Reviews
It’s a great way to track attribution through forms and phone calls
Use of the plugin and setup of the account are pretty straightforward and has consistently good results.
Overpriced
Personal views on plugins that cost between $400/year and $900/year… Better have more functionalities than that. Thanks, but no thanks.
Great service!
Call Tracking Metrics is a fantastic service for tracking phone calls that happen as a result of online advertising. This plugin makes it fast and easy to set up the service on WordPress sites. My onl
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.