Chaport — Live Chat & Chatbots vs HelpCrunch – Live Chat, Chatbot &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Chaport — Live Chat & Chatbots
2.0K+ active installs
Free
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, HelpCrunch – Live Chat, Chatbot &… has a higher user rating (5/5 from 6 reviews) while Chaport — Live Chat & Chatbots leads in active installations (2.0K+ vs 2.0K+). Both are free WordPress plugins. Chaport — Live Chat & Chatbots has accumulated 39K+ total downloads while HelpCrunch – Live Chat, Chatbot &… has 20K+.
Detailed Comparison
| Metric | Chaport — Live Chat & Chatbots | HelpCrunch – Live Chat, Chatbot &… | |
|---|---|---|---|
| Rating | 4/5 | ► | 5/5 |
| Total Reviews | 4 | ► | 6 |
| Active Installs | 2.0K+ | 2.0K+ | |
| Total Downloads | 39K+ | ◄ | 20K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 3 months ago | ◄ | 4 months ago |
| First Released | 2018 | 2016 | |
| Age | 8 years | 10 years | |
| WP Requires | 2.8+ | 3.6+ | |
| PHP Requires | 5.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 1.1.9 | 2.0.11 |
Rating Breakdown
Chaport — Live Chat & Chatbots
HelpCrunch – Live Chat, Chatbot &…
Download Trends
Over the past 30 days, Chaport — Live Chat & Chatbots averaged approximately 18 daily downloads while HelpCrunch – Live Chat, Chatbot &… averaged 5.
Recent Reviews
Chaport — Live Chat & Chatbots Reviews
chaport waste your time
30 days after chaport integration (countless hours spent on software interaction and customization) the software removes all critical features and puts it behind a paywall. You need to update to pro o
The best Chat
Sleek and speedy design, ideal for both business and personal websites.
Works Well!
A neat live chat app that works well even in the free plan. The developers provided quick and high quality support when I misconfigured the app too.
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
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Frequently Asked Questions
Is Chaport — Live Chat & Chatbots or HelpCrunch – Live Chat, Chatbot &… more popular?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.