Tidio – Live Chat & AI Chatbots vs Chaport — Live Chat & Chatbots (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Chaport — Live Chat & Chatbots
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) and leads in active installations (80K+ vs 2.0K+). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Chaport — Live Chat & Chatbots has 39K+.
Detailed Comparison
| Metric | Tidio – Live Chat & AI Chatbots | Chaport — Live Chat & Chatbots | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 4/5 |
| Total Reviews | 395 | ◄ | 4 |
| Active Installs | 80K+ | ◄ | 2.0K+ |
| Total Downloads | 3.4M+ | ◄ | 39K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 3 months ago |
| First Released | 2014 | 2018 | |
| Age | 12 years | 8 years | |
| WP Requires | 4.7+ | 2.8+ | |
| PHP Requires | 7.2+ | 5.2+ | |
| Business Model | Free | Free | |
| Latest Version | 7.0.0 | 1.1.9 |
Rating Breakdown
Tidio – Live Chat & AI Chatbots
Chaport — Live Chat & Chatbots
Download Trends
Over the past 30 days, Tidio – Live Chat & AI Chatbots averaged approximately 774 daily downloads while Chaport — Live Chat & Chatbots averaged 18.
Recent Reviews
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
Chaport — Live Chat & Chatbots Reviews
chaport waste your time
30 days after chaport integration (countless hours spent on software interaction and customization) the software removes all critical features and puts it behind a paywall. You need to update to pro o
The best Chat
Sleek and speedy design, ideal for both business and personal websites.
Works Well!
A neat live chat app that works well even in the free plan. The developers provided quick and high quality support when I misconfigured the app too.
More Free Live Chat Worth Comparing
Top alternatives in the same category as Tidio – Live Chat & AI Chatbots and Chaport — Live Chat & Chatbots
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Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!
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WP-Chatbot is the fastest, simplest way to add live chat to your website. Convert hot leads and engage your customers using the Messenger chat widget.
Frequently Asked Questions
Is Tidio – Live Chat & AI Chatbots or Chaport — Live Chat & Chatbots more popular?
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Are Tidio – Live Chat & AI Chatbots and Chaport — Live Chat & Chatbots free?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.