3CX Free Live Chat, Calls & Messaging vs Chat Metrics – Managed live chat plugin… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

3CX Free Live Chat, Calls & Messaging

3CX Free Live Chat, Calls & Messaging

4.6(821)

100K+ active installs

Free

Updated 7 months ago
View 3CX Free Live Chat, Calls & Messaging
VS
Chat Metrics – Managed live chat plugin…

Chat Metrics – Managed live chat plugin…

0(0)

10 active installs

Free

Updated 6 years ago
View Chat Metrics – Managed live chat plugin…

Quick Verdict

As of April 2026, 3CX Free Live Chat, Calls & Messaging has a higher user rating (4.6/5 from 821 reviews) and leads in active installations (100K+ vs 10). Both are free WordPress plugins. 3CX Free Live Chat, Calls & Messaging has accumulated 3.9M+ total downloads while Chat Metrics – Managed live chat plugin… has 1.3K+.

Detailed Comparison

Rating
4.6/53CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…N/A
Total Reviews
8213CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…0
Active Installs
100K+3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…10
Total Downloads
3.9M+3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…1.3K+
Support Resolution
N/A3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…N/A
Last Updated
7 months ago3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…6 years ago
First Released
20133CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…2019
Age
13 years3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…7 years
WP Requires
5.3+3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…3.0.1+
PHP Requires
5.4+3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…5.2.4+
Business Model
Free3CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…Free
Latest Version
10.0.173CX Free Live Chat, Calls & Messaging
Chat Metrics – Managed live chat plugin…1.0

Rating Breakdown

3CX Free Live Chat, Calls & Messaging

4.6/5(821 reviews)
5
86%
4
4%
3
1%
2
2%
1
7%

Chat Metrics – Managed live chat plugin…

0/5(0 reviews)
5
0%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

3CX Free Live Chat, Calls & Messaging Reviews

by KC

Average review

I was told to uninstall this plugin for optimal of web management.

by musherenko

Almost perfect

This is an excellent and stylish free plugin, created by a great company. My only criticism is how the chat bubble displays on mobile. If they fix this I’ll change my review from 4 to 5 stars. The cha

by shnalla

Works flawlessly

As said in the title, it works beautifully. You can tweak its appearance on the admin panel and choose if you want chat only or chat and call. Great. The only downside in my opinion is the button posi

Chat Metrics – Managed live chat plugin… Reviews

No reviews yet

Frequently Asked Questions

Is 3CX Free Live Chat, Calls & Messaging or Chat Metrics – Managed live chat plugin… more popular?
3CX Free Live Chat, Calls & Messaging has 100K+ active installations while Chat Metrics – Managed live chat plugin… has 10. 3CX Free Live Chat, Calls & Messaging is the more widely-used plugin as of April 2026.
Which has better ratings — 3CX Free Live Chat, Calls & Messaging or Chat Metrics – Managed live chat plugin…?
3CX Free Live Chat, Calls & Messaging has a 4.6/5 rating from 821 reviews, while Chat Metrics – Managed live chat plugin… has a 0/5 rating from 0 reviews.
Are 3CX Free Live Chat, Calls & Messaging and Chat Metrics – Managed live chat plugin… free?
3CX Free Live Chat, Calls & Messaging is free and Chat Metrics – Managed live chat plugin… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — 3CX Free Live Chat, Calls & Messaging or Chat Metrics – Managed live chat plugin…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
3CX Free Live Chat, Calls & Messaging was last updated 7 months ago and Chat Metrics – Managed live chat plugin… was last updated 6 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.