Tidio – Live Chat & AI Chatbots vs Chatra Live Chat + ChatBot + Cart Saver (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Chatra Live Chat + ChatBot + Cart Saver
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Chatra Live Chat + ChatBot + Cart Saver has a higher user rating (5/5 from 12 reviews) while Tidio – Live Chat & AI Chatbots leads in active installations (80K+ vs 3.0K+). Both are free WordPress plugins. Tidio – Live Chat & AI Chatbots has accumulated 3.4M+ total downloads while Chatra Live Chat + ChatBot + Cart Saver has 64K+.
Detailed Comparison
| Metric | Tidio – Live Chat & AI Chatbots | Chatra Live Chat + ChatBot + Cart Saver | |
|---|---|---|---|
| Rating | 4.7/5 | ► | 5/5 |
| Total Reviews | 395 | ◄ | 12 |
| Active Installs | 80K+ | ◄ | 3.0K+ |
| Total Downloads | 3.4M+ | ◄ | 64K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 1 month ago | ◄ | 3 years ago |
| First Released | 2014 | 2015 | |
| Age | 12 years | 11 years | |
| WP Requires | 4.7+ | 3.0.1+ | |
| PHP Requires | 7.2+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 7.0.0 | 1.0.11 |
Rating Breakdown
Tidio – Live Chat & AI Chatbots
Chatra Live Chat + ChatBot + Cart Saver
Download Trends
Over the past 30 days, Tidio – Live Chat & AI Chatbots averaged approximately 774 daily downloads while Chatra Live Chat + ChatBot + Cart Saver averaged 7.
Recent Reviews
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
Chatra Live Chat + ChatBot + Cart Saver Reviews
Отличный чат со всеми необходимыми функциями
Простейшая установка и настройка, очень приятный дизайн, все необходимые функции есть, всё работает. Отдельное спасибо за красивые кнопки чата, которые аккуратно встраиваются на страницы (в отличие от
Excellent
I have been using this plugin for a while, thought it deserves the 5 stars for having a good free version.
Best of the Best
I have tried LOTS of live chat software and this one is the BEST one so far, free version is good balance of features, it loads super quick, ui is snappier and friendly, instead of corporate style. Th
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Frequently Asked Questions
Is Tidio – Live Chat & AI Chatbots or Chatra Live Chat + ChatBot + Cart Saver more popular?
Which has better ratings — Tidio – Live Chat & AI Chatbots or Chatra Live Chat + ChatBot + Cart Saver?
Are Tidio – Live Chat & AI Chatbots and Chatra Live Chat + ChatBot + Cart Saver free?
Which plugin has better support — Tidio – Live Chat & AI Chatbots or Chatra Live Chat + ChatBot + Cart Saver?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.