Chatway Live Chat – AI Chatbot… vs Crisp – Live Chat and Chatbot (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Chatway Live Chat – AI Chatbot…
30K+ active installs
Free
Crisp – Live Chat and Chatbot
20K+ active installs
Free
Quick Verdict
As of April 2026, Chatway Live Chat – AI Chatbot… has a higher user rating (5/5 from 675 reviews) and leads in active installations (30K+ vs 20K+). Both are free WordPress plugins. Chatway Live Chat – AI Chatbot… has accumulated 251K+ total downloads while Crisp – Live Chat and Chatbot has 765K+.
Detailed Comparison
| Metric | Chatway Live Chat – AI Chatbot… | Crisp – Live Chat and Chatbot | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 4.6/5 |
| Total Reviews | 675 | ◄ | 73 |
| Active Installs | 30K+ | ◄ | 20K+ |
| Total Downloads | 251K+ | ► | 765K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 4 days ago | ◄ | 11 months ago |
| First Released | 2023 | 2016 | |
| Age | 3 years | 10 years | |
| WP Requires | 3.1+ | 3.0.1+ | |
| PHP Requires | false+ | 5.3+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.5 | 0.48 |
Rating Breakdown
Chatway Live Chat – AI Chatbot…
Crisp – Live Chat and Chatbot
Download Trends
Over the past 30 days, Chatway Live Chat – AI Chatbot… averaged approximately 209 daily downloads while Crisp – Live Chat and Chatbot averaged 71.
Recent Reviews
Chatway Live Chat – AI Chatbot… Reviews
Useful!
Just started using the live chat for my small business, it’s helpful and customizable.
I love it!
Great chat. Has been helping my business in many different ways. I am grateful for this service
Fast and reliable
they are fast
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
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Frequently Asked Questions
Is Chatway Live Chat – AI Chatbot… or Crisp – Live Chat and Chatbot more popular?
Which has better ratings — Chatway Live Chat – AI Chatbot… or Crisp – Live Chat and Chatbot?
Are Chatway Live Chat – AI Chatbot… and Crisp – Live Chat and Chatbot free?
Which plugin has better support — Chatway Live Chat – AI Chatbot… or Crisp – Live Chat and Chatbot?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.