Chatway Live Chat – AI Chatbot… vs Olark Live Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Chatway Live Chat – AI Chatbot…
30K+ active installs
Free
Quick Verdict
As of April 2026, Chatway Live Chat – AI Chatbot… has a higher user rating (5/5 from 673 reviews) and leads in active installations (30K+ vs 1.0K+). Both are free WordPress plugins. Chatway Live Chat – AI Chatbot… has accumulated 251K+ total downloads while Olark Live Chat has 44K+.
Detailed Comparison
| Metric | Chatway Live Chat – AI Chatbot… | Olark Live Chat | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 2.5/5 |
| Total Reviews | 673 | ◄ | 2 |
| Active Installs | 30K+ | ◄ | 1.0K+ |
| Total Downloads | 251K+ | ◄ | 44K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 4 days ago | ◄ | 6 months ago |
| First Released | 2023 | 2017 | |
| Age | 3 years | 9 years | |
| WP Requires | 3.1+ | 3.1+ | |
| PHP Requires | false+ | 4.3+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.5 | 1.0.10 |
Rating Breakdown
Chatway Live Chat – AI Chatbot…
Olark Live Chat
Download Trends
Over the past 30 days, Chatway Live Chat – AI Chatbot… averaged approximately 209 daily downloads while Olark Live Chat averaged 9.
Recent Reviews
Chatway Live Chat – AI Chatbot… Reviews
Useful!
Just started using the live chat for my small business, it’s helpful and customizable.
I love it!
Great chat. Has been helping my business in many different ways. I am grateful for this service
Fast and reliable
they are fast
Olark Live Chat Reviews
Totally broken
Still charging my client full amount ($552/year) and the plugin is so neglected that it has been fully deactivated in the WordPress marketplace.
Thank you Olark!
Finally, will have something stable! Thank you to the always awesome team at Olark. Just one thing to fix on my side, and the only reason I didn’t give it 5 stars, how can I make it multilingual now?
More Customer Support Worth Comparing
Top alternatives in the same category as Chatway Live Chat – AI Chatbot… and Olark Live Chat
Enhance your WordPress site with our helpdesk and support ticket system. Manage customer support, tickets, and email tickets efficiently.
Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into th …
Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
Support your customers via Facebook Messenger Live Chat conveniently from your own website.
Frequently Asked Questions
Is Chatway Live Chat – AI Chatbot… or Olark Live Chat more popular?
Which has better ratings — Chatway Live Chat – AI Chatbot… or Olark Live Chat?
Are Chatway Live Chat – AI Chatbot… and Olark Live Chat free?
Which plugin has better support — Chatway Live Chat – AI Chatbot… or Olark Live Chat?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.