Chatway Live Chat – AI Chatbot… vs Word Balloon (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Chatway Live Chat – AI Chatbot…
30K+ active installs
Free
Quick Verdict
As of April 2026, Chatway Live Chat – AI Chatbot… has a higher user rating (5/5 from 673 reviews) and leads in active installations (30K+ vs 10K+). Both are free WordPress plugins. Chatway Live Chat – AI Chatbot… has accumulated 251K+ total downloads while Word Balloon has 365K+. Word Balloon has a higher support resolution rate (100% vs 100%).
Detailed Comparison
| Metric | Chatway Live Chat – AI Chatbot… | Word Balloon | |
|---|---|---|---|
| Rating | 5/5 | 5/5 | |
| Total Reviews | 673 | ◄ | 8 |
| Active Installs | 30K+ | ◄ | 10K+ |
| Total Downloads | 251K+ | ► | 365K+ |
| Support Resolution | 100% | 100% | |
| Last Updated | 4 days ago | ◄ | 2 months ago |
| First Released | 2023 | 2018 | |
| Age | 3 years | 8 years | |
| WP Requires | 3.1+ | 3.9.3+ | |
| PHP Requires | false+ | 5.3+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.5 | 4.23.1 |
Rating Breakdown
Chatway Live Chat – AI Chatbot…
Word Balloon
Download Trends
Over the past 30 days, Chatway Live Chat – AI Chatbot… averaged approximately 209 daily downloads while Word Balloon averaged 23.
Recent Reviews
Chatway Live Chat – AI Chatbot… Reviews
Useful!
Just started using the live chat for my small business, it’s helpful and customizable.
I love it!
Great chat. Has been helping my business in many different ways. I am grateful for this service
Fast and reliable
they are fast
Word Balloon Reviews
高機能で使いやすい
高機能で使いやすく、とても重宝しています。ありがとうございます。本当はPROにバージョンアップしたいのですが、欲しい機能は無料版で足りているので9,800円で1サイトはちょっと高いかなぁ・・・使用サイト数に制限がなければすぐPROを購入したいです。
Too good! Very Precise
Too good!!!
Super
Salut, top génital
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Frequently Asked Questions
Is Chatway Live Chat – AI Chatbot… or Word Balloon more popular?
Which has better ratings — Chatway Live Chat – AI Chatbot… or Word Balloon?
Are Chatway Live Chat – AI Chatbot… and Word Balloon free?
Which plugin has better support — Chatway Live Chat – AI Chatbot… or Word Balloon?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.