Chatway Live Chat – AI Chatbot… vs LiveChat – Live Chat Plugin for WP… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Chatway Live Chat – AI Chatbot…
30K+ active installs
Free
LiveChat – Live Chat Plugin for WP…
10K+ active installs
Free
Quick Verdict
As of April 2026, Chatway Live Chat – AI Chatbot… has a higher user rating (5/5 from 673 reviews) and leads in active installations (30K+ vs 10K+). Both are free WordPress plugins. Chatway Live Chat – AI Chatbot… has accumulated 251K+ total downloads while LiveChat – Live Chat Plugin for WP… has 1.3M+. Chatway Live Chat – AI Chatbot… has a higher support resolution rate (100% vs 0%).
Detailed Comparison
| Metric | Chatway Live Chat – AI Chatbot… | LiveChat – Live Chat Plugin for WP… | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 4.6/5 |
| Total Reviews | 673 | ◄ | 98 |
| Active Installs | 30K+ | ◄ | 10K+ |
| Total Downloads | 251K+ | ► | 1.3M+ |
| Support Resolution | 100% | ◄ | 0% |
| Last Updated | 4 days ago | ◄ | 2 months ago |
| First Released | 2023 | 2010 | |
| Age | 3 years | 16 years | |
| WP Requires | 3.1+ | 4.4+ | |
| PHP Requires | false+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 1.4.5 | 5.0.11 |
Rating Breakdown
Chatway Live Chat – AI Chatbot…
LiveChat – Live Chat Plugin for WP…
Download Trends
Over the past 30 days, Chatway Live Chat – AI Chatbot… averaged approximately 209 daily downloads while LiveChat – Live Chat Plugin for WP… averaged 102.
Recent Reviews
Chatway Live Chat – AI Chatbot… Reviews
Useful!
Just started using the live chat for my small business, it’s helpful and customizable.
I love it!
Great chat. Has been helping my business in many different ways. I am grateful for this service
Fast and reliable
they are fast
LiveChat – Live Chat Plugin for WP… Reviews
A solid live chat solution for a small or large business / web experience.
This is a great product, with both great AI and human support if you have any issues.
Great support!
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty
Overpriced , unethical charges
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that
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Frequently Asked Questions
Is Chatway Live Chat – AI Chatbot… or LiveChat – Live Chat Plugin for WP… more popular?
Which has better ratings — Chatway Live Chat – AI Chatbot… or LiveChat – Live Chat Plugin for WP…?
Are Chatway Live Chat – AI Chatbot… and LiveChat – Live Chat Plugin for WP… free?
Which plugin has better support — Chatway Live Chat – AI Chatbot… or LiveChat – Live Chat Plugin for WP…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.