Floating Chat Widget: Contact Chat… vs Chat Widget: Floating Customer Support… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Floating Chat Widget: Contact Chat…
400K+ active installs
Free
Chat Widget: Floating Customer Support…
10K+ active installs
Free
Quick Verdict
As of April 2026, Floating Chat Widget: Contact Chat… has a higher user rating (5/5 from 1,227 reviews) and leads in active installations (400K+ vs 10K+). Both are free WordPress plugins. Floating Chat Widget: Contact Chat… has accumulated 6.8M+ total downloads while Chat Widget: Floating Customer Support… has 131K+.
Detailed Comparison
| Metric | Floating Chat Widget: Contact Chat… | Chat Widget: Floating Customer Support… | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 4.9/5 |
| Total Reviews | 1,227 | ◄ | 110 |
| Active Installs | 400K+ | ◄ | 10K+ |
| Total Downloads | 6.8M+ | ◄ | 131K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 2 weeks ago | ► | 3 days ago |
| First Released | 2018 | 2022 | |
| Age | 8 years | 4 years | |
| WP Requires | 3.1+ | 5.1+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 3.5.2 | 1.7.2 |
Rating Breakdown
Floating Chat Widget: Contact Chat…
Chat Widget: Floating Customer Support…
Download Trends
Over the past 30 days, Floating Chat Widget: Contact Chat… averaged approximately 2,934 daily downloads while Chat Widget: Floating Customer Support… averaged 416.
Recent Reviews
Floating Chat Widget: Contact Chat… Reviews
Great plugin, prompt support
Simple and effective, I have implemented it to several websites for establishing contact via Whatsapp, Viber, Telegram etc with just one click.Had some minor design issues and support helped me within
Useful and practical
It’s a very easy-to-install and useful plugin. Thanks to the developers.
Flexible plugin
I like that I can choose how to use the widget on PCs and mobile – I allow Whatsapp only on desktop, and phone as well on mobile. Simple, and effective. I plan to upgrade so that I can have differe
Chat Widget: Floating Customer Support… Reviews
User-Friendly Interface
Bit Assist features a simple and intuitive interface. The free version (WordPress.org) already provides all the functionality I need. The Pro version offers even more customization options for those w
Versatile
I love that it’s sort of an all-in-one button to make it easy to connect with visitors. I really hope that there continues to be new features added!
Great Widget
Integrates flawlessly and easy into Enfold theme, works as described.
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.