Floating Chat Widget: Contact Chat… vs Freshchat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Floating Chat Widget: Contact Chat…
400K+ active installs
Free
Quick Verdict
As of April 2026, Floating Chat Widget: Contact Chat… has a higher user rating (5/5 from 1,227 reviews) and leads in active installations (400K+ vs 1.0K+). Both are free WordPress plugins. Floating Chat Widget: Contact Chat… has accumulated 6.8M+ total downloads while Freshchat has 47K+.
Detailed Comparison
| Metric | Floating Chat Widget: Contact Chat… | Freshchat | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 2.9/5 |
| Total Reviews | 1,227 | ◄ | 9 |
| Active Installs | 400K+ | ◄ | 1.0K+ |
| Total Downloads | 6.8M+ | ◄ | 47K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 2 weeks ago | ◄ | 4 years ago |
| First Released | 2018 | 2017 | |
| Age | 8 years | 9 years | |
| WP Requires | 3.1+ | 3.0.1+ | |
| PHP Requires | false+ | 5.2.4+ | |
| Business Model | Free | Free | |
| Latest Version | 3.5.2 | 2.3.4 |
Rating Breakdown
Floating Chat Widget: Contact Chat…
Freshchat
Download Trends
Over the past 30 days, Floating Chat Widget: Contact Chat… averaged approximately 2,691 daily downloads while Freshchat averaged 6.
Recent Reviews
Floating Chat Widget: Contact Chat… Reviews
Great plugin, prompt support
Simple and effective, I have implemented it to several websites for establishing contact via Whatsapp, Viber, Telegram etc with just one click.Had some minor design issues and support helped me within
Useful and practical
It’s a very easy-to-install and useful plugin. Thanks to the developers.
Flexible plugin
I like that I can choose how to use the widget on PCs and mobile – I allow Whatsapp only on desktop, and phone as well on mobile. Simple, and effective. I plan to upgrade so that I can have differe
Freshchat Reviews
WORKS GREAT!
<script> window.fcSettings = { token: "XXXXXXX", host: "https://wchat.freshchat.com" }; </script> <script src="https://wchat.freshchat.com/js/widget.js" async defer></script>
Out of date
The plugin is severely out of date, yet the company claims to be integrated with WordPress.
JavaScript errors still unresolved
Same problem as a previous user, I have a persistent error showing in the DevTools console that hasn’t been resolved using the latest version of the plugin (2.3.0). Uncaught TypeError: Cannot set prop
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.