Floating Chat Widget: Contact Chat… vs HelpCrunch – Live Chat, Chatbot &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Floating Chat Widget: Contact Chat…
400K+ active installs
Free
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Floating Chat Widget: Contact Chat… has a higher user rating (5/5 from 1,227 reviews) and leads in active installations (400K+ vs 2.0K+). Both are free WordPress plugins. Floating Chat Widget: Contact Chat… has accumulated 6.8M+ total downloads while HelpCrunch – Live Chat, Chatbot &… has 20K+.
Detailed Comparison
| Metric | Floating Chat Widget: Contact Chat… | HelpCrunch – Live Chat, Chatbot &… | |
|---|---|---|---|
| Rating | 5/5 | 5/5 | |
| Total Reviews | 1,227 | ◄ | 6 |
| Active Installs | 400K+ | ◄ | 2.0K+ |
| Total Downloads | 6.8M+ | ◄ | 20K+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 2 weeks ago | ◄ | 4 months ago |
| First Released | 2018 | 2016 | |
| Age | 8 years | 10 years | |
| WP Requires | 3.1+ | 3.6+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.5.2 | 2.0.11 |
Rating Breakdown
Floating Chat Widget: Contact Chat…
HelpCrunch – Live Chat, Chatbot &…
Download Trends
Over the past 30 days, Floating Chat Widget: Contact Chat… averaged approximately 2,691 daily downloads while HelpCrunch – Live Chat, Chatbot &… averaged 5.
Recent Reviews
Floating Chat Widget: Contact Chat… Reviews
Great plugin, prompt support
Simple and effective, I have implemented it to several websites for establishing contact via Whatsapp, Viber, Telegram etc with just one click.Had some minor design issues and support helped me within
Useful and practical
It’s a very easy-to-install and useful plugin. Thanks to the developers.
Flexible plugin
I like that I can choose how to use the widget on PCs and mobile – I allow Whatsapp only on desktop, and phone as well on mobile. Simple, and effective. I plan to upgrade so that I can have differe
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
More Plugins Worth Comparing
Top alternatives in the same category as Floating Chat Widget: Contact Chat… and HelpCrunch – Live Chat, Chatbot &…
The Facebook Chat Plugin makes it easy for your website visitors to chat with you and ask you questions, even if they don't have Messenger.
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
WhatsApp Chat Button - Display the beautiful WhatsApp Sticky Button on the WordPress frontend.
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
Frequently Asked Questions
Is Floating Chat Widget: Contact Chat… or HelpCrunch – Live Chat, Chatbot &… more popular?
Which has better ratings — Floating Chat Widget: Contact Chat… or HelpCrunch – Live Chat, Chatbot &…?
Are Floating Chat Widget: Contact Chat… and HelpCrunch – Live Chat, Chatbot &… free?
Which plugin has better support — Floating Chat Widget: Contact Chat… or HelpCrunch – Live Chat, Chatbot &…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.