Floating Chat Widget: Contact Chat… vs Tidio – Live Chat & AI Chatbots (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Floating Chat Widget: Contact Chat…
400K+ active installs
Free
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Quick Verdict
As of April 2026, Floating Chat Widget: Contact Chat… has a higher user rating (5/5 from 1,227 reviews) and leads in active installations (400K+ vs 80K+). Both are free WordPress plugins. Floating Chat Widget: Contact Chat… has accumulated 6.8M+ total downloads while Tidio – Live Chat & AI Chatbots has 3.4M+. Tidio – Live Chat & AI Chatbots has a higher support resolution rate (100% vs 100%).
Detailed Comparison
| Metric | Floating Chat Widget: Contact Chat… | Tidio – Live Chat & AI Chatbots | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 4.7/5 |
| Total Reviews | 1,227 | ◄ | 395 |
| Active Installs | 400K+ | ◄ | 80K+ |
| Total Downloads | 6.8M+ | ◄ | 3.4M+ |
| Support Resolution | 100% | 100% | |
| Last Updated | 2 weeks ago | ◄ | 1 month ago |
| First Released | 2018 | 2014 | |
| Age | 8 years | 12 years | |
| WP Requires | 3.1+ | 4.7+ | |
| PHP Requires | false+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 3.5.2 | 7.0.0 |
Rating Breakdown
Floating Chat Widget: Contact Chat…
Tidio – Live Chat & AI Chatbots
Download Trends
Over the past 30 days, Floating Chat Widget: Contact Chat… averaged approximately 2,934 daily downloads while Tidio – Live Chat & AI Chatbots averaged 774.
Recent Reviews
Floating Chat Widget: Contact Chat… Reviews
Great plugin, prompt support
Simple and effective, I have implemented it to several websites for establishing contact via Whatsapp, Viber, Telegram etc with just one click.Had some minor design issues and support helped me within
Useful and practical
It’s a very easy-to-install and useful plugin. Thanks to the developers.
Flexible plugin
I like that I can choose how to use the widget on PCs and mobile – I allow Whatsapp only on desktop, and phone as well on mobile. Simple, and effective. I plan to upgrade so that I can have differe
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
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Frequently Asked Questions
Is Floating Chat Widget: Contact Chat… or Tidio – Live Chat & AI Chatbots more popular?
Which has better ratings — Floating Chat Widget: Contact Chat… or Tidio – Live Chat & AI Chatbots?
Are Floating Chat Widget: Contact Chat… and Tidio – Live Chat & AI Chatbots free?
Which plugin has better support — Floating Chat Widget: Contact Chat… or Tidio – Live Chat & AI Chatbots?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.