Floating Chat Widget: Contact Chat… vs Zendesk Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Floating Chat Widget: Contact Chat…
400K+ active installs
Free
Quick Verdict
As of April 2026, Floating Chat Widget: Contact Chat… has a higher user rating (5/5 from 1,227 reviews) and leads in active installations (400K+ vs 10K+). Both are free WordPress plugins. Floating Chat Widget: Contact Chat… has accumulated 6.8M+ total downloads while Zendesk Chat has 1.3M+.
Detailed Comparison
| Metric | Floating Chat Widget: Contact Chat… | Zendesk Chat | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 4/5 |
| Total Reviews | 1,227 | ◄ | 27 |
| Active Installs | 400K+ | ◄ | 10K+ |
| Total Downloads | 6.8M+ | ◄ | 1.3M+ |
| Support Resolution | 100% | N/A | |
| Last Updated | 2 weeks ago | ◄ | 5 years ago |
| First Released | 2018 | 2010 | |
| Age | 8 years | 16 years | |
| WP Requires | 3.1+ | 3.1+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 3.5.2 | 1.4.18 |
Rating Breakdown
Floating Chat Widget: Contact Chat…
Zendesk Chat
Download Trends
Over the past 30 days, Floating Chat Widget: Contact Chat… averaged approximately 2,934 daily downloads while Zendesk Chat averaged 17.
Recent Reviews
Floating Chat Widget: Contact Chat… Reviews
Great plugin, prompt support
Simple and effective, I have implemented it to several websites for establishing contact via Whatsapp, Viber, Telegram etc with just one click.Had some minor design issues and support helped me within
Useful and practical
It’s a very easy-to-install and useful plugin. Thanks to the developers.
Flexible plugin
I like that I can choose how to use the widget on PCs and mobile – I allow Whatsapp only on desktop, and phone as well on mobile. Simple, and effective. I plan to upgrade so that I can have differe
Zendesk Chat Reviews
Nothing Works
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the use
Slow down any website
It’s Slow down any website, and no any support
More Chat Worth Comparing
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.