Chatbot for WordPress by Collect.chat ⚡️ vs HelpCrunch – Live Chat, Chatbot &… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Chatbot for WordPress by Collect.chat ⚡️
7.0K+ active installs
Free
HelpCrunch – Live Chat, Chatbot &…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, HelpCrunch – Live Chat, Chatbot &… has a higher user rating (5/5 from 6 reviews) while Chatbot for WordPress by Collect.chat ⚡️ leads in active installations (7.0K+ vs 2.0K+). Both are free WordPress plugins. Chatbot for WordPress by Collect.chat ⚡️ has accumulated 232K+ total downloads while HelpCrunch – Live Chat, Chatbot &… has 20K+.
Detailed Comparison
| Metric | Chatbot for WordPress by Collect.chat ⚡️ | HelpCrunch – Live Chat, Chatbot &… | |
|---|---|---|---|
| Rating | 4.4/5 | ► | 5/5 |
| Total Reviews | 38 | ◄ | 6 |
| Active Installs | 7.0K+ | ◄ | 2.0K+ |
| Total Downloads | 232K+ | ◄ | 20K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 1 month ago | ◄ | 4 months ago |
| First Released | 2017 | 2016 | |
| Age | 9 years | 10 years | |
| WP Requires | 4.5.0+ | 3.6+ | |
| PHP Requires | false+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.4.9 | 2.0.11 |
Rating Breakdown
Chatbot for WordPress by Collect.chat ⚡️
HelpCrunch – Live Chat, Chatbot &…
Download Trends
Over the past 30 days, Chatbot for WordPress by Collect.chat ⚡️ averaged approximately 59 daily downloads while HelpCrunch – Live Chat, Chatbot &… averaged 5.
Recent Reviews
Chatbot for WordPress by Collect.chat ⚡️ Reviews
Excelent
Excelente plugin de chat , el mejor lejos!
Gmail issues notifications message not received & customer support response
I hope this email finds you well.I am writing to report an urgent issue we are experiencing with our chat customer support system. Specifically, we are unable to receive chat messages for our email ad
Plugin Review
/collect.chat is awesome. You don’t have to worry about settings, it is already pre-configured for you. Just install and it works right out of the box.
HelpCrunch – Live Chat, Chatbot &… Reviews
Easy to install and very nice looking chat widget
To stay closer to my clients, I decided to try the live chat option. I did a quick research on google and found that the software available today can do much more than just chatting with my website au
Great chat plugin
I’m a WP developer and sometimes my clients ask me to find and install live chat plugin for them. After a quick research and a few talks to support reps of different companies I decided to stick with
Neat chat and FAQs in one widget
Great piece of software. I tried intercom, zendesk and crisp together with helpcrunch, and the last one came up as an obvious winner for me. It’s really great that I can choose what to display in my w
More Chat Widget Worth Comparing
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Frequently Asked Questions
Is Chatbot for WordPress by Collect.chat ⚡️ or HelpCrunch – Live Chat, Chatbot &… more popular?
Which has better ratings — Chatbot for WordPress by Collect.chat ⚡️ or HelpCrunch – Live Chat, Chatbot &…?
Are Chatbot for WordPress by Collect.chat ⚡️ and HelpCrunch – Live Chat, Chatbot &… free?
Which plugin has better support — Chatbot for WordPress by Collect.chat ⚡️ or HelpCrunch – Live Chat, Chatbot &…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.