Joinchat vs Chat Widget: Floating Customer Support… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Chat Widget: Floating Customer Support…
10K+ active installs
Free
Quick Verdict
As of April 2026, Chat Widget: Floating Customer Support… has a higher user rating (4.9/5 from 110 reviews) while Joinchat leads in active installations (700K+ vs 10K+). Both are free WordPress plugins. Joinchat has accumulated 16M+ total downloads while Chat Widget: Floating Customer Support… has 131K+.
Detailed Comparison
| Metric | Joinchat | Chat Widget: Floating Customer Support… | |
|---|---|---|---|
| Rating | 4.7/5 | ► | 4.9/5 |
| Total Reviews | 189 | ◄ | 110 |
| Active Installs | 700K+ | ◄ | 10K+ |
| Total Downloads | 16M+ | ◄ | 131K+ |
| Support Resolution | 33% | N/A | |
| Last Updated | 1 week ago | ► | 3 days ago |
| First Released | 2018 | 2022 | |
| Age | 8 years | 4 years | |
| WP Requires | 4.9.6+ | 5.1+ | |
| PHP Requires | 7.0+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 6.1.1 | 1.7.2 |
Rating Breakdown
Joinchat
Chat Widget: Floating Customer Support…
Download Trends
Over the past 30 days, Joinchat averaged approximately 9,241 daily downloads while Chat Widget: Floating Customer Support… averaged 416.
Recent Reviews
Joinchat Reviews
Exelente!
Muy simple y eficiente. Me gustó mucho!
Does what it does well!
Really clean interface, simple and functional
Perfect service and very quick!
I really appreciate the support of Joinchat team, very professional! And I also have the free verison of the plugin. Very, very professional!
Chat Widget: Floating Customer Support… Reviews
User-Friendly Interface
Bit Assist features a simple and intuitive interface. The free version (WordPress.org) already provides all the functionality I need. The Pro version offers even more customization options for those w
Versatile
I love that it’s sort of an all-in-one button to make it easy to connect with visitors. I really hope that there continues to be new features added!
Great Widget
Integrates flawlessly and easy into Enfold theme, works as described.
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Frequently Asked Questions
Is Joinchat or Chat Widget: Floating Customer Support… more popular?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.