Joinchat vs GoTo’s Contact Center Webchat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
GoTo’s Contact Center Webchat
100 active installs
Free
Quick Verdict
As of April 2026, Joinchat has a higher user rating (4.7/5 from 189 reviews) and leads in active installations (700K+ vs 100). Both are free WordPress plugins. Joinchat has accumulated 16M+ total downloads while GoTo’s Contact Center Webchat has 3.7K+.
Detailed Comparison
| Metric | Joinchat | GoTo’s Contact Center Webchat | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | N/A |
| Total Reviews | 189 | ◄ | 0 |
| Active Installs | 700K+ | ◄ | 100 |
| Total Downloads | 16M+ | ◄ | 3.7K+ |
| Support Resolution | 33% | N/A | |
| Last Updated | 1 week ago | ◄ | 2 years ago |
| First Released | 2018 | 2022 | |
| Age | 8 years | 4 years | |
| WP Requires | 4.9.6+ | 3.2+ | |
| PHP Requires | 7.0+ | 5.3+ | |
| Business Model | Free | Free | |
| Latest Version | 6.1.1 | 0.3.3 |
Rating Breakdown
Joinchat
GoTo’s Contact Center Webchat
Download Trends
Recent Reviews
Joinchat Reviews
Exelente!
Muy simple y eficiente. Me gustó mucho!
Does what it does well!
Really clean interface, simple and functional
Perfect service and very quick!
I really appreciate the support of Joinchat team, very professional! And I also have the free verison of the plugin. Very, very professional!
GoTo’s Contact Center Webchat Reviews
No reviews yet
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Frequently Asked Questions
Is Joinchat or GoTo’s Contact Center Webchat more popular?
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Are Joinchat and GoTo’s Contact Center Webchat free?
Which plugin has better support — Joinchat or GoTo’s Contact Center Webchat?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.