Joinchat vs Tidio – Live Chat & AI Chatbots (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Quick Verdict
As of April 2026, Joinchat has a higher user rating (4.7/5 from 189 reviews) and leads in active installations (700K+ vs 80K+). Both are free WordPress plugins. Joinchat has accumulated 16M+ total downloads while Tidio – Live Chat & AI Chatbots has 3.4M+. Tidio – Live Chat & AI Chatbots has a higher support resolution rate (100% vs 33%).
Detailed Comparison
| Metric | Joinchat | Tidio – Live Chat & AI Chatbots | |
|---|---|---|---|
| Rating | 4.7/5 | 4.7/5 | |
| Total Reviews | 189 | ► | 395 |
| Active Installs | 700K+ | ◄ | 80K+ |
| Total Downloads | 16M+ | ◄ | 3.4M+ |
| Support Resolution | 33% | ► | 100% |
| Last Updated | 1 week ago | ◄ | 1 month ago |
| First Released | 2018 | 2014 | |
| Age | 8 years | 12 years | |
| WP Requires | 4.9.6+ | 4.7+ | |
| PHP Requires | 7.0+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 6.1.1 | 7.0.0 |
Rating Breakdown
Joinchat
Tidio – Live Chat & AI Chatbots
Download Trends
Over the past 30 days, Joinchat averaged approximately 9,202 daily downloads while Tidio – Live Chat & AI Chatbots averaged 774.
Recent Reviews
Joinchat Reviews
Exelente!
Muy simple y eficiente. Me gustó mucho!
Does what it does well!
Really clean interface, simple and functional
Perfect service and very quick!
I really appreciate the support of Joinchat team, very professional! And I also have the free verison of the plugin. Very, very professional!
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.