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Joinchat vs Cresta Help Chat (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Joinchat

Joinchat

4.7(189)

700K+ active installs

Free

Updated 1 week ago
View Joinchat
VS
Cresta Help Chat

Cresta Help Chat

5(15)

10K+ active installs

Free

Updated 3 months ago
View Cresta Help Chat

Quick Verdict

As of April 2026, Cresta Help Chat has a higher user rating (5/5 from 15 reviews) while Joinchat leads in active installations (700K+ vs 10K+). Both are free WordPress plugins. Joinchat has accumulated 16M+ total downloads while Cresta Help Chat has 249K+.

Detailed Comparison

Rating
4.7/5Joinchat
►
Cresta Help Chat5/5
Total Reviews
189Joinchat
◄
Cresta Help Chat15
Active Installs
700K+Joinchat
◄
Cresta Help Chat10K+
Total Downloads
16M+Joinchat
◄
Cresta Help Chat249K+
Support Resolution
33%Joinchat
Cresta Help ChatN/A
Last Updated
1 week agoJoinchat
◄
Cresta Help Chat3 months ago
First Released
2018Joinchat
Cresta Help Chat2018
Age
8 yearsJoinchat
Cresta Help Chat8 years
WP Requires
4.9.6+Joinchat
Cresta Help Chat4.2+
PHP Requires
7.0+Joinchat
Cresta Help Chatfalse+
Business Model
FreeJoinchat
Cresta Help ChatFree
Latest Version
6.1.1Joinchat
Cresta Help Chat1.3.7

Rating Breakdown

Joinchat

4.7/5(189 reviews)
5
89%
4
4%
3
1%
2
2%
1
4%

Cresta Help Chat

5/5(15 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

Joinchat Reviews

by old1man

Exelente!

Muy simple y eficiente. Me gustó mucho!

by freshan

Does what it does well!

Really clean interface, simple and functional

by mobilalonamad

Perfect service and very quick!

I really appreciate the support of Joinchat team, very professional! And I also have the free verison of the plugin. Very, very professional!

Cresta Help Chat Reviews

by seasonwonder

Great WordPress Plugin

Easy and client converting whatsapp CTA.

by Anonymous User 20036978

Best Whatsapp Plugin

Simple, minimalist and straight to the point. There are not so many confusing settings that usually annoy me! I hope the developer keeps this plugin up to date and most importantly keeps it always so

by gemedj89

Great Plugin

Best plugin for chat! light and quick to set up 🙂

Frequently Asked Questions

Is Joinchat or Cresta Help Chat more popular?
Joinchat has 700K+ active installations while Cresta Help Chat has 10K+. Joinchat is the more widely-used plugin as of April 2026.
Which has better ratings — Joinchat or Cresta Help Chat?
Joinchat has a 4.7/5 rating from 189 reviews, while Cresta Help Chat has a 5/5 rating from 15 reviews.
Are Joinchat and Cresta Help Chat free?
Joinchat is free and Cresta Help Chat is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Joinchat or Cresta Help Chat?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Joinchat was last updated 1 week ago and Cresta Help Chat was last updated 3 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.