Cresta Help Chat vs EazyDocs – AI Powered Knowledge Base… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
EazyDocs – AI Powered Knowledge Base…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Cresta Help Chat has a higher user rating (5/5 from 15 reviews) and leads in active installations (10K+ vs 2.0K+). Both are free WordPress plugins. Cresta Help Chat has accumulated 249K+ total downloads while EazyDocs – AI Powered Knowledge Base… has 92K+.
Detailed Comparison
| Metric | Cresta Help Chat | EazyDocs – AI Powered Knowledge Base… | |
|---|---|---|---|
| Rating | 5/5 | ◄ | 4.7/5 |
| Total Reviews | 15 | ► | 97 |
| Active Installs | 10K+ | ◄ | 2.0K+ |
| Total Downloads | 249K+ | ◄ | 92K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 3 months ago | ► | 1 week ago |
| First Released | 2018 | 2022 | |
| Age | 8 years | 4 years | |
| WP Requires | 4.2+ | 5.0+ | |
| PHP Requires | false+ | 7.4+ | |
| Business Model | Free | Free | |
| Latest Version | 1.3.7 | 2.11.0 |
Rating Breakdown
Cresta Help Chat
EazyDocs – AI Powered Knowledge Base…
Download Trends
Over the past 30 days, Cresta Help Chat averaged approximately 38 daily downloads while EazyDocs – AI Powered Knowledge Base… averaged 104.
Recent Reviews
Cresta Help Chat Reviews
Great WordPress Plugin
Easy and client converting whatsapp CTA.
Best Whatsapp Plugin
Simple, minimalist and straight to the point. There are not so many confusing settings that usually annoy me! I hope the developer keeps this plugin up to date and most importantly keeps it always so
Great Plugin
Best plugin for chat! light and quick to set up 🙂
EazyDocs – AI Powered Knowledge Base… Reviews
Easy-to-Use, Modern & User-Friendly WordPress Documentation Plugin
Honestly, EazyDocs is a total win if you need a professional knowledge base on WordPress without the usual headache. It’s super intuitive, so you don’t need to be a tech wizard to get everything organ
Excellent Support
I had 2 issue with this plugin, none of them traceable to them, and the support solve all the issue in a professional way.Also, i ask for a custom solution and they provide me the solution free of cha
Excellent Support
Akram was responsive to my request for help and resolved the issue quickly. Very happy with this plugin.
More Help Desk Worth Comparing
Top alternatives in the same category as Cresta Help Chat and EazyDocs – AI Powered Knowledge Base…
Support your customers via Facebook Messenger Live Chat conveniently from your own website.
Allow your users and customers to contact you via Facebook Messenger with a single click.
Frequently Asked Questions
Is Cresta Help Chat or EazyDocs – AI Powered Knowledge Base… more popular?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.