Facebook Chat Plugin – Live Chat Plugin… vs Cresta Help Chat (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Facebook Chat Plugin – Live Chat Plugin…
80K+ active installs
Free
Quick Verdict
As of April 2026, Cresta Help Chat has a higher user rating (5/5 from 15 reviews) while Facebook Chat Plugin – Live Chat Plugin… leads in active installations (80K+ vs 10K+). Both are free WordPress plugins. Facebook Chat Plugin – Live Chat Plugin… has accumulated 1.8M+ total downloads while Cresta Help Chat has 249K+.
Detailed Comparison
| Metric | Facebook Chat Plugin – Live Chat Plugin… | Cresta Help Chat | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 5/5 |
| Total Reviews | 303 | ◄ | 15 |
| Active Installs | 80K+ | ◄ | 10K+ |
| Total Downloads | 1.8M+ | ◄ | 249K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 3 years ago | ► | 3 months ago |
| First Released | 2018 | 2018 | |
| Age | 8 years | 8 years | |
| WP Requires | 3.9+ | 4.2+ | |
| PHP Requires | 5.2.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.5 | 1.3.7 |
Rating Breakdown
Facebook Chat Plugin – Live Chat Plugin…
Cresta Help Chat
Download Trends
Over the past 30 days, Facebook Chat Plugin – Live Chat Plugin… averaged approximately 32 daily downloads while Cresta Help Chat averaged 38.
Recent Reviews
Facebook Chat Plugin – Live Chat Plugin… Reviews
stopped working
it worked fine, but now its not
On May 9, 2024, you will no longer be able to access any functionalities of Chat
http://www.facebook.com/business/help/789975831794468 “On May 9, 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is n
Doesn’t loads up
Doesn’t work for the latest version of WP.
Cresta Help Chat Reviews
Great WordPress Plugin
Easy and client converting whatsapp CTA.
Best Whatsapp Plugin
Simple, minimalist and straight to the point. There are not so many confusing settings that usually annoy me! I hope the developer keeps this plugin up to date and most importantly keeps it always so
Great Plugin
Best plugin for chat! light and quick to set up 🙂
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Frequently Asked Questions
Is Facebook Chat Plugin – Live Chat Plugin… or Cresta Help Chat more popular?
Which has better ratings — Facebook Chat Plugin – Live Chat Plugin… or Cresta Help Chat?
Are Facebook Chat Plugin – Live Chat Plugin… and Cresta Help Chat free?
Which plugin has better support — Facebook Chat Plugin – Live Chat Plugin… or Cresta Help Chat?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.