Crisp – Live Chat and Chatbot vs Chaport — Live Chat & Chatbots (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
Chaport — Live Chat & Chatbots
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Crisp – Live Chat and Chatbot has a higher user rating (4.6/5 from 73 reviews) and leads in active installations (20K+ vs 2.0K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while Chaport — Live Chat & Chatbots has 39K+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | Chaport — Live Chat & Chatbots | |
|---|---|---|---|
| Rating | 4.6/5 | ◄ | 4/5 |
| Total Reviews | 73 | ◄ | 4 |
| Active Installs | 20K+ | ◄ | 2.0K+ |
| Total Downloads | 765K+ | ◄ | 39K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ► | 3 months ago |
| First Released | 2016 | 2018 | |
| Age | 10 years | 8 years | |
| WP Requires | 3.0.1+ | 2.8+ | |
| PHP Requires | 5.3+ | 5.2+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 1.1.9 |
Rating Breakdown
Crisp – Live Chat and Chatbot
Chaport — Live Chat & Chatbots
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while Chaport — Live Chat & Chatbots averaged 18.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
Chaport — Live Chat & Chatbots Reviews
chaport waste your time
30 days after chaport integration (countless hours spent on software interaction and customization) the software removes all critical features and puts it behind a paywall. You need to update to pro o
The best Chat
Sleek and speedy design, ideal for both business and personal websites.
Works Well!
A neat live chat app that works well even in the free plan. The developers provided quick and high quality support when I misconfigured the app too.
More Free Live Chat Worth Comparing
Top alternatives in the same category as Crisp – Live Chat and Chatbot and Chaport — Live Chat & Chatbots
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Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!
WP-Chatbot is the fastest, simplest way to add live chat to your website. Convert hot leads and engage your customers using the Messenger chat widget.
Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.