Crisp – Live Chat and Chatbot vs WPBot – AI ChatBot for Live Support… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
WPBot – AI ChatBot for Live Support…
6.0K+ active installs
Free
Quick Verdict
As of April 2026, WPBot – AI ChatBot for Live Support… has a higher user rating (4.7/5 from 118 reviews) while Crisp – Live Chat and Chatbot leads in active installations (20K+ vs 6.0K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while WPBot – AI ChatBot for Live Support… has 1.2M+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | WPBot – AI ChatBot for Live Support… | |
|---|---|---|---|
| Rating | 4.6/5 | ► | 4.7/5 |
| Total Reviews | 73 | ► | 118 |
| Active Installs | 20K+ | ◄ | 6.0K+ |
| Total Downloads | 765K+ | ► | 1.2M+ |
| Support Resolution | N/A | 100% | |
| Last Updated | 11 months ago | ► | Yesterday |
| First Released | 2016 | 2018 | |
| Age | 10 years | 8 years | |
| WP Requires | 3.0.1+ | 4.6+ | |
| PHP Requires | 5.3+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 7.9.6 |
Rating Breakdown
Crisp – Live Chat and Chatbot
WPBot – AI ChatBot for Live Support…
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while WPBot – AI ChatBot for Live Support… averaged 1,284.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
WPBot – AI ChatBot for Live Support… Reviews
Amazing Plugin with Super Fast Support!
Absolutely love this ChatBot! Setup was simple, features are great, and the support team is lightning-fast. Many thanks for providing such a great solution and for all your help.
Don’t Use It If you want to save your time.
Not sure from where to begin. I bought the top tier of WP BOT chatbot about 4 months ago considering all the comprehensive feature list mentioned on their site. In these 4 months I have tested this ch
Excellent support
The app has a more complicated setup, and even though I’m not a programmer, I was able to set up the chatbot together thanks to the amazing support that responds very quickly.
More Live Chat Worth Comparing
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Frequently Asked Questions
Is Crisp – Live Chat and Chatbot or WPBot – AI ChatBot for Live Support… more popular?
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Are Crisp – Live Chat and Chatbot and WPBot – AI ChatBot for Live Support… free?
Which plugin has better support — Crisp – Live Chat and Chatbot or WPBot – AI ChatBot for Live Support…?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.