Crisp – Live Chat and Chatbot vs Chatra Live Chat + ChatBot + Cart Saver (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
Chatra Live Chat + ChatBot + Cart Saver
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Chatra Live Chat + ChatBot + Cart Saver has a higher user rating (5/5 from 12 reviews) while Crisp – Live Chat and Chatbot leads in active installations (20K+ vs 3.0K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while Chatra Live Chat + ChatBot + Cart Saver has 64K+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | Chatra Live Chat + ChatBot + Cart Saver | |
|---|---|---|---|
| Rating | 4.6/5 | ► | 5/5 |
| Total Reviews | 73 | ◄ | 12 |
| Active Installs | 20K+ | ◄ | 3.0K+ |
| Total Downloads | 765K+ | ◄ | 64K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ◄ | 3 years ago |
| First Released | 2016 | 2015 | |
| Age | 10 years | 11 years | |
| WP Requires | 3.0.1+ | 3.0.1+ | |
| PHP Requires | 5.3+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 1.0.11 |
Rating Breakdown
Crisp – Live Chat and Chatbot
Chatra Live Chat + ChatBot + Cart Saver
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while Chatra Live Chat + ChatBot + Cart Saver averaged 7.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
Chatra Live Chat + ChatBot + Cart Saver Reviews
Отличный чат со всеми необходимыми функциями
Простейшая установка и настройка, очень приятный дизайн, все необходимые функции есть, всё работает. Отдельное спасибо за красивые кнопки чата, которые аккуратно встраиваются на страницы (в отличие от
Excellent
I have been using this plugin for a while, thought it deserves the 5 stars for having a good free version.
Best of the Best
I have tried LOTS of live chat software and this one is the BEST one so far, free version is good balance of features, it loads super quick, ui is snappier and friendly, instead of corporate style. Th
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Frequently Asked Questions
Is Crisp – Live Chat and Chatbot or Chatra Live Chat + ChatBot + Cart Saver more popular?
Which has better ratings — Crisp – Live Chat and Chatbot or Chatra Live Chat + ChatBot + Cart Saver?
Are Crisp – Live Chat and Chatbot and Chatra Live Chat + ChatBot + Cart Saver free?
Which plugin has better support — Crisp – Live Chat and Chatbot or Chatra Live Chat + ChatBot + Cart Saver?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.