Crisp – Live Chat and Chatbot vs Chatbot for WordPress by Collect.chat ⚡️ (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
Chatbot for WordPress by Collect.chat ⚡️
7.0K+ active installs
Free
Quick Verdict
As of April 2026, Crisp – Live Chat and Chatbot has a higher user rating (4.6/5 from 73 reviews) and leads in active installations (20K+ vs 7.0K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while Chatbot for WordPress by Collect.chat ⚡️ has 232K+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | Chatbot for WordPress by Collect.chat ⚡️ | |
|---|---|---|---|
| Rating | 4.6/5 | ◄ | 4.4/5 |
| Total Reviews | 73 | ◄ | 38 |
| Active Installs | 20K+ | ◄ | 7.0K+ |
| Total Downloads | 765K+ | ◄ | 232K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ► | 1 month ago |
| First Released | 2016 | 2017 | |
| Age | 10 years | 9 years | |
| WP Requires | 3.0.1+ | 4.5.0+ | |
| PHP Requires | 5.3+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 2.4.9 |
Rating Breakdown
Crisp – Live Chat and Chatbot
Chatbot for WordPress by Collect.chat ⚡️
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while Chatbot for WordPress by Collect.chat ⚡️ averaged 59.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
Chatbot for WordPress by Collect.chat ⚡️ Reviews
Excelent
Excelente plugin de chat , el mejor lejos!
Gmail issues notifications message not received & customer support response
I hope this email finds you well.I am writing to report an urgent issue we are experiencing with our chat customer support system. Specifically, we are unable to receive chat messages for our email ad
Plugin Review
/collect.chat is awesome. You don’t have to worry about settings, it is already pre-configured for you. Just install and it works right out of the box.
More Chatbot Worth Comparing
Top alternatives in the same category as Crisp – Live Chat and Chatbot and Chatbot for WordPress by Collect.chat ⚡️
AI meets WordPress. Your site can now chat, write poetry, solve problems, and maybe make you coffee.
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Powerful platform with Live Chat, AI Chatbots, and Real-Time Visitor Monitoring! Also, create Call, Email, SMS, & Contact buttons to increase conv …
AI chatbot agent & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬
Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.
Identify, engage and convert website visitors with live chat and visitor analytics.
Frequently Asked Questions
Is Crisp – Live Chat and Chatbot or Chatbot for WordPress by Collect.chat ⚡️ more popular?
Which has better ratings — Crisp – Live Chat and Chatbot or Chatbot for WordPress by Collect.chat ⚡️?
Are Crisp – Live Chat and Chatbot and Chatbot for WordPress by Collect.chat ⚡️ free?
Which plugin has better support — Crisp – Live Chat and Chatbot or Chatbot for WordPress by Collect.chat ⚡️?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.