Crisp – Live Chat and Chatbot vs JivoChat Live Chat – WP live chat… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
JivoChat Live Chat – WP live chat…
20K+ active installs
Free
Quick Verdict
As of April 2026, JivoChat Live Chat – WP live chat… has a higher user rating (4.9/5 from 709 reviews) while Crisp – Live Chat and Chatbot leads in active installations (20K+ vs 20K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while JivoChat Live Chat – WP live chat… has 698K+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | JivoChat Live Chat – WP live chat… | |
|---|---|---|---|
| Rating | 4.6/5 | ► | 4.9/5 |
| Total Reviews | 73 | ► | 709 |
| Active Installs | 20K+ | 20K+ | |
| Total Downloads | 765K+ | ◄ | 698K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ◄ | 2 years ago |
| First Released | 2016 | 2014 | |
| Age | 10 years | 12 years | |
| WP Requires | 3.0.1+ | 3.0.1+ | |
| PHP Requires | 5.3+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 1.3.6.1 |
Rating Breakdown
Crisp – Live Chat and Chatbot
JivoChat Live Chat – WP live chat…
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while JivoChat Live Chat – WP live chat… averaged 37.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
JivoChat Live Chat – WP live chat… Reviews
Perfeito
Atendimento muito rápido e eficaz
Top
Excelente ferramenta!
Excelente programa de suporte
Olá, tá pensado em Jivochat, saiba que nunca será gasto, mas, investimento que te apoiará a conquista novos clientes, além de oferecer um excelente atendimento ao atuais, portanto, eu recomento o Jiv
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Frequently Asked Questions
Is Crisp – Live Chat and Chatbot or JivoChat Live Chat – WP live chat… more popular?
Which has better ratings — Crisp – Live Chat and Chatbot or JivoChat Live Chat – WP live chat…?
Are Crisp – Live Chat and Chatbot and JivoChat Live Chat – WP live chat… free?
Which plugin has better support — Crisp – Live Chat and Chatbot or JivoChat Live Chat – WP live chat…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.