Crisp – Live Chat and Chatbot vs Chat Button & Custom ChatGPT-Powered… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
Chat Button & Custom ChatGPT-Powered…
20K+ active installs
Free
Quick Verdict
As of April 2026, Crisp – Live Chat and Chatbot has a higher user rating (4.6/5 from 73 reviews) and leads in active installations (20K+ vs 20K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while Chat Button & Custom ChatGPT-Powered… has 604K+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | Chat Button & Custom ChatGPT-Powered… | |
|---|---|---|---|
| Rating | 4.6/5 | ◄ | 4.5/5 |
| Total Reviews | 73 | ► | 175 |
| Active Installs | 20K+ | 20K+ | |
| Total Downloads | 765K+ | ◄ | 604K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ► | 6 months ago |
| First Released | 2016 | 2016 | |
| Age | 10 years | 10 years | |
| WP Requires | 3.0.1+ | 2.7+ | |
| PHP Requires | 5.3+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 1.9.2 |
Rating Breakdown
Crisp – Live Chat and Chatbot
Chat Button & Custom ChatGPT-Powered…
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while Chat Button & Custom ChatGPT-Powered… averaged 44.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
Chat Button & Custom ChatGPT-Powered… Reviews
A delightful company to work with.
I am extremely pleased by Get-Button’s professionalism in addressing my issue. I encountered a problem with a button I purchased, but their team of experts dedicated half the day to resolve it.Several
misleading plugin
As others said already this plugin is not free at all and it should’t be at wordpress repository. But the most unfair is that in their website they do not mention pricing even if someone wanted to buy
CLICK BAIT… NOT FREE…Pass!
Looked good! work flow looked good!…was all a ploy to bait you into paying…there is no free…You got me…. well done…waist of time….thanks,k This topic was modified 1 year, 8 months ago by kaibu
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Frequently Asked Questions
Is Crisp – Live Chat and Chatbot or Chat Button & Custom ChatGPT-Powered… more popular?
Which has better ratings — Crisp – Live Chat and Chatbot or Chat Button & Custom ChatGPT-Powered…?
Are Crisp – Live Chat and Chatbot and Chat Button & Custom ChatGPT-Powered… free?
Which plugin has better support — Crisp – Live Chat and Chatbot or Chat Button & Custom ChatGPT-Powered…?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.