Crisp – Live Chat and Chatbot vs WP-Chatbot for Messenger (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
WP-Chatbot for Messenger
3.0K+ active installs
Free
Quick Verdict
As of April 2026, Crisp – Live Chat and Chatbot has a higher user rating (4.6/5 from 73 reviews) and leads in active installations (20K+ vs 3.0K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while WP-Chatbot for Messenger has 423K+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | WP-Chatbot for Messenger | |
|---|---|---|---|
| Rating | 4.6/5 | ◄ | 3.9/5 |
| Total Reviews | 73 | ◄ | 53 |
| Active Installs | 20K+ | ◄ | 3.0K+ |
| Total Downloads | 765K+ | ◄ | 423K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 11 months ago | ◄ | 2 years ago |
| First Released | 2016 | 2017 | |
| Age | 10 years | 9 years | |
| WP Requires | 3.0.1+ | 4.6+ | |
| PHP Requires | 5.3+ | 5.6+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 4.9 |
Rating Breakdown
Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while WP-Chatbot for Messenger averaged 3.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
WP-Chatbot for Messenger Reviews
What a joke
I connect my Facebook page, tick all the permissions boxes, and that’s it. Nothing else. Impossible to configure or setup. I’m uninstalling that thing right away.
No Free Version – Facebook Mesenger
Free trial 3 days!!
Just doesn’t work, basically a scam
Let’s make it simple: nothing works. Registration, Q&A, saving something… Just a loss of my time, and now I want my money back.
More Free Live Chat Worth Comparing
Top alternatives in the same category as Crisp – Live Chat and Chatbot and WP-Chatbot for Messenger
(OFFICIAL tawk.to plugin) Instantly chat with visitors on your website with the free tawk.to chat widget. Website: http://tawk.to
Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.
Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!
Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.
Frequently Asked Questions
Is Crisp – Live Chat and Chatbot or WP-Chatbot for Messenger more popular?
Which has better ratings — Crisp – Live Chat and Chatbot or WP-Chatbot for Messenger?
Are Crisp – Live Chat and Chatbot and WP-Chatbot for Messenger free?
Which plugin has better support — Crisp – Live Chat and Chatbot or WP-Chatbot for Messenger?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.