Crisp – Live Chat and Chatbot vs WP-Chatbot for Messenger (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Crisp – Live Chat and Chatbot

Crisp – Live Chat and Chatbot

4.6(73)

20K+ active installs

Free

Updated 11 months ago
View Crisp – Live Chat and Chatbot
VS
WP-Chatbot for Messenger

WP-Chatbot for Messenger

3.9(53)

3.0K+ active installs

Free

Updated 2 years ago
View WP-Chatbot for Messenger

Quick Verdict

As of April 2026, Crisp – Live Chat and Chatbot has a higher user rating (4.6/5 from 73 reviews) and leads in active installations (20K+ vs 3.0K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while WP-Chatbot for Messenger has 423K+.

Detailed Comparison

Rating
4.6/5Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger3.9/5
Total Reviews
73Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger53
Active Installs
20K+Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger3.0K+
Total Downloads
765K+Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger423K+
Support Resolution
N/ACrisp – Live Chat and Chatbot
WP-Chatbot for MessengerN/A
Last Updated
11 months agoCrisp – Live Chat and Chatbot
WP-Chatbot for Messenger2 years ago
First Released
2016Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger2017
Age
10 yearsCrisp – Live Chat and Chatbot
WP-Chatbot for Messenger9 years
WP Requires
3.0.1+Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger4.6+
PHP Requires
5.3+Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger5.6+
Business Model
FreeCrisp – Live Chat and Chatbot
WP-Chatbot for MessengerFree
Latest Version
0.48Crisp – Live Chat and Chatbot
WP-Chatbot for Messenger4.9

Rating Breakdown

Crisp – Live Chat and Chatbot

4.6/5(73 reviews)
5
88%
4
1%
3
3%
2
1%
1
7%

WP-Chatbot for Messenger

3.9/5(53 reviews)
5
72%
4
0%
3
2%
2
2%
1
25%

Recent Reviews

Crisp – Live Chat and Chatbot Reviews

by bonsaigil

Freemium – Easy Setup, expensive basic addons

Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava

by mpaletou

Impressionnant par sa simplicité

J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon

by mephivio34

Excellent Product

Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc

WP-Chatbot for Messenger Reviews

by hoglob

What a joke

I connect my Facebook page, tick all the permissions boxes, and that’s it. Nothing else. Impossible to configure or setup. I’m uninstalling that thing right away.

by liaris

No Free Version – Facebook Mesenger

Free trial 3 days!!

by mathieud

Just doesn’t work, basically a scam

Let’s make it simple: nothing works. Registration, Q&A, saving something… Just a loss of my time, and now I want my money back.

Frequently Asked Questions

Is Crisp – Live Chat and Chatbot or WP-Chatbot for Messenger more popular?
Crisp – Live Chat and Chatbot has 20K+ active installations while WP-Chatbot for Messenger has 3.0K+. Crisp – Live Chat and Chatbot is the more widely-used plugin as of April 2026.
Which has better ratings — Crisp – Live Chat and Chatbot or WP-Chatbot for Messenger?
Crisp – Live Chat and Chatbot has a 4.6/5 rating from 73 reviews, while WP-Chatbot for Messenger has a 3.9/5 rating from 53 reviews.
Are Crisp – Live Chat and Chatbot and WP-Chatbot for Messenger free?
Crisp – Live Chat and Chatbot is free and WP-Chatbot for Messenger is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Crisp – Live Chat and Chatbot or WP-Chatbot for Messenger?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Crisp – Live Chat and Chatbot was last updated 11 months ago and WP-Chatbot for Messenger was last updated 2 years ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.