Crisp – Live Chat and Chatbot vs LiveChat – Live Chat Plugin for WP… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Crisp – Live Chat and Chatbot
20K+ active installs
Free
LiveChat – Live Chat Plugin for WP…
10K+ active installs
Free
Quick Verdict
As of April 2026, Crisp – Live Chat and Chatbot has a higher user rating (4.6/5 from 73 reviews) and leads in active installations (20K+ vs 10K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while LiveChat – Live Chat Plugin for WP… has 1.3M+.
Detailed Comparison
| Metric | Crisp – Live Chat and Chatbot | LiveChat – Live Chat Plugin for WP… | |
|---|---|---|---|
| Rating | 4.6/5 | 4.6/5 | |
| Total Reviews | 73 | ► | 98 |
| Active Installs | 20K+ | ◄ | 10K+ |
| Total Downloads | 765K+ | ► | 1.3M+ |
| Support Resolution | N/A | 0% | |
| Last Updated | 11 months ago | ► | 2 months ago |
| First Released | 2016 | 2010 | |
| Age | 10 years | 16 years | |
| WP Requires | 3.0.1+ | 4.4+ | |
| PHP Requires | 5.3+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 0.48 | 5.0.11 |
Rating Breakdown
Crisp – Live Chat and Chatbot
LiveChat – Live Chat Plugin for WP…
Download Trends
Over the past 30 days, Crisp – Live Chat and Chatbot averaged approximately 71 daily downloads while LiveChat – Live Chat Plugin for WP… averaged 102.
Recent Reviews
Crisp – Live Chat and Chatbot Reviews
Freemium – Easy Setup, expensive basic addons
Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava
Impressionnant par sa simplicité
J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon
Excellent Product
Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc
LiveChat – Live Chat Plugin for WP… Reviews
A solid live chat solution for a small or large business / web experience.
This is a great product, with both great AI and human support if you have any issues.
Great support!
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty
Overpriced , unethical charges
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆ My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that
More Livechat Worth Comparing
Top alternatives in the same category as Crisp – Live Chat and Chatbot and LiveChat – Live Chat Plugin for WP…
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Live chat software with real-time visitor monitoring and chatbots! Live chat with your visitors for free or use a chatbot to automate self-help.
Frequently Asked Questions
Is Crisp – Live Chat and Chatbot or LiveChat – Live Chat Plugin for WP… more popular?
Which has better ratings — Crisp – Live Chat and Chatbot or LiveChat – Live Chat Plugin for WP…?
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.