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Crisp – Live Chat and Chatbot vs Zoho SalesIQ – Live chat, chatbots, and… (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

Crisp – Live Chat and Chatbot

Crisp – Live Chat and Chatbot

4.6(73)

20K+ active installs

Free

Updated 11 months ago
View Crisp – Live Chat and Chatbot
VS
Zoho SalesIQ – Live chat, chatbots, and…

Zoho SalesIQ – Live chat, chatbots, and…

4.1(7)

20K+ active installs

Free

Updated 4 months ago
View Zoho SalesIQ – Live chat, chatbots, and…

Quick Verdict

As of April 2026, Crisp – Live Chat and Chatbot has a higher user rating (4.6/5 from 73 reviews) and leads in active installations (20K+ vs 20K+). Both are free WordPress plugins. Crisp – Live Chat and Chatbot has accumulated 765K+ total downloads while Zoho SalesIQ – Live chat, chatbots, and… has 316K+.

Detailed Comparison

Rating
4.6/5Crisp – Live Chat and Chatbot
◄
Zoho SalesIQ – Live chat, chatbots, and…4.1/5
Total Reviews
73Crisp – Live Chat and Chatbot
◄
Zoho SalesIQ – Live chat, chatbots, and…7
Active Installs
20K+Crisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…20K+
Total Downloads
765K+Crisp – Live Chat and Chatbot
◄
Zoho SalesIQ – Live chat, chatbots, and…316K+
Support Resolution
N/ACrisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…0%
Last Updated
11 months agoCrisp – Live Chat and Chatbot
►
Zoho SalesIQ – Live chat, chatbots, and…4 months ago
First Released
2016Crisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…2014
Age
10 yearsCrisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…12 years
WP Requires
3.0.1+Crisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…2.8+
PHP Requires
5.3+Crisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…false+
Business Model
FreeCrisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…Free
Latest Version
0.48Crisp – Live Chat and Chatbot
Zoho SalesIQ – Live chat, chatbots, and…2.0.5

Rating Breakdown

Crisp – Live Chat and Chatbot

4.6/5(73 reviews)
5
88%
4
1%
3
3%
2
1%
1
7%

Zoho SalesIQ – Live chat, chatbots, and…

4.1/5(7 reviews)
5
71%
4
0%
3
14%
2
0%
1
14%

Recent Reviews

Crisp – Live Chat and Chatbot Reviews

by bonsaigil

Freemium – Easy Setup, expensive basic addons

Paid might be awesome, but don’t bother with freemium. It’s easy to setup with WordPress. They auto upgrade the free account to paid account trial on signup, so it’s confusing what features are ava

by mpaletou

Impressionnant par sa simplicité

J’utilisais auparavant Tawk.to comme chatbot sur mes sites web. Lorsque j’ai décidé d’installer Crisp pour essayer, je l’ai immédiatement adopté. En n’ayant rien fait d’autre que l’activer dans mon

by mephivio34

Excellent Product

Crisp.app has revolutionized our customer support! The intuitive interface, seamless integration, and powerful features like live chat and chatbots have significantly boosted our efficiency. Their exc

Zoho SalesIQ – Live chat, chatbots, and… Reviews

by travisromine

Broke my Editor

This plugin is pretty tired. It doesn’t work with the current versions of WP and other plugins you’ll probably be using. I was able to get Zoho IQ working for a few years but it’s now dead after upda

by manuelarroz

I like it, but …

In some days the plugin does not work, and without making any changes to either the website or SalesIQ. For example today it is not running, but it is recurring sometimes it is ok sometimes it is not.

by sharcs

x

x This topic was modified 6 years ago by sharcs. Reason: Won't let me delete it

Frequently Asked Questions

Is Crisp – Live Chat and Chatbot or Zoho SalesIQ – Live chat, chatbots, and… more popular?
Crisp – Live Chat and Chatbot has 20K+ active installations while Zoho SalesIQ – Live chat, chatbots, and… has 20K+. Zoho SalesIQ – Live chat, chatbots, and… is the more widely-used plugin as of April 2026.
Which has better ratings — Crisp – Live Chat and Chatbot or Zoho SalesIQ – Live chat, chatbots, and…?
Crisp – Live Chat and Chatbot has a 4.6/5 rating from 73 reviews, while Zoho SalesIQ – Live chat, chatbots, and… has a 4.1/5 rating from 7 reviews.
Are Crisp – Live Chat and Chatbot and Zoho SalesIQ – Live chat, chatbots, and… free?
Crisp – Live Chat and Chatbot is free and Zoho SalesIQ – Live chat, chatbots, and… is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — Crisp – Live Chat and Chatbot or Zoho SalesIQ – Live chat, chatbots, and…?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
Crisp – Live Chat and Chatbot was last updated 11 months ago and Zoho SalesIQ – Live chat, chatbots, and… was last updated 4 months ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.