WooCommerce PayPal Payments vs Custom Customer Notes (2026)

Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.

WooCommerce PayPal Payments

WooCommerce PayPal Payments

2.7(533)

800K+ active installs

Free

Updated 3 days ago
View WooCommerce PayPal Payments
VS
Custom Customer Notes

Custom Customer Notes

5(2)

20 active installs

Free

Updated 1 year ago
View Custom Customer Notes

Quick Verdict

As of April 2026, Custom Customer Notes has a higher user rating (5/5 from 2 reviews) while WooCommerce PayPal Payments leads in active installations (800K+ vs 20). Both are free WordPress plugins. WooCommerce PayPal Payments has accumulated 24M+ total downloads while Custom Customer Notes has 1.1K+.

Detailed Comparison

Rating
2.7/5WooCommerce PayPal Payments
Custom Customer Notes5/5
Total Reviews
533WooCommerce PayPal Payments
Custom Customer Notes2
Active Installs
800K+WooCommerce PayPal Payments
Custom Customer Notes20
Total Downloads
24M+WooCommerce PayPal Payments
Custom Customer Notes1.1K+
Support Resolution
73%WooCommerce PayPal Payments
Custom Customer NotesN/A
Last Updated
3 days agoWooCommerce PayPal Payments
Custom Customer Notes1 year ago
First Released
2020WooCommerce PayPal Payments
Custom Customer Notes2023
Age
6 yearsWooCommerce PayPal Payments
Custom Customer Notes3 years
WP Requires
6.5+WooCommerce PayPal Payments
Custom Customer Notes6.0.0+
PHP Requires
7.4+WooCommerce PayPal Payments
Custom Customer Notesfalse+
Business Model
FreeWooCommerce PayPal Payments
Custom Customer NotesFree
Latest Version
4.0.2WooCommerce PayPal Payments
Custom Customer Notes1.2.7

Rating Breakdown

WooCommerce PayPal Payments

2.7/5(533 reviews)
5
39%
4
3%
3
2%
2
3%
1
53%

Custom Customer Notes

5/5(2 reviews)
5
100%
4
0%
3
0%
2
0%
1
0%

Recent Reviews

WooCommerce PayPal Payments Reviews

by redwingbooks

Responsive Support, Issue Resolved

Had an issue after a recent update where payment method settings were not persisting correctly. Support responded quickly and pointed me in the right direction. After some time (likely related to c

by Eurisko

10/10 support

I had an issue with the plugin and had tried everything. So I finally contacted support and they were super quick to reply. Very responsive and friendly. A shout out to Krystian for all their amazing

by soniksoundlib

Very fast and complete support

I had an issue in my WooCommerce payment system and the support answered very fast and with a complete support answer. 10710

Custom Customer Notes Reviews

No reviews yet

Frequently Asked Questions

Is WooCommerce PayPal Payments or Custom Customer Notes more popular?
WooCommerce PayPal Payments has 800K+ active installations while Custom Customer Notes has 20. WooCommerce PayPal Payments is the more widely-used plugin as of April 2026.
Which has better ratings — WooCommerce PayPal Payments or Custom Customer Notes?
WooCommerce PayPal Payments has a 2.7/5 rating from 533 reviews, while Custom Customer Notes has a 5/5 rating from 2 reviews.
Are WooCommerce PayPal Payments and Custom Customer Notes free?
WooCommerce PayPal Payments is free and Custom Customer Notes is free. Both can be downloaded from the WordPress.org plugin directory.
Which plugin has better support — WooCommerce PayPal Payments or Custom Customer Notes?
Support resolution data is not available for all plugins. Check each plugin's WordPress.org support forum for current response quality.
Which plugin is updated more frequently?
WooCommerce PayPal Payments was last updated 3 days ago and Custom Customer Notes was last updated 1 year ago.

Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.