WP Help vs Custom Help (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Quick Verdict
As of April 2026, Custom Help has a higher user rating (5/5 from 4 reviews) while WP Help leads in active installations (10K+ vs 10). Both are free WordPress plugins. WP Help has accumulated 288K+ total downloads while Custom Help has 904.
Detailed Comparison
| Metric | WP Help | Custom Help | |
|---|---|---|---|
| Rating | 4.8/5 | ► | 5/5 |
| Total Reviews | 54 | ◄ | 4 |
| Active Installs | 10K+ | ◄ | 10 |
| Total Downloads | 288K+ | ◄ | 904 |
| Support Resolution | N/A | N/A | |
| Last Updated | 1 year ago | ◄ | 3 years ago |
| First Released | 2011 | 2022 | |
| Age | 15 years | 4 years | |
| WP Requires | 4.9+ | 3.0.1+ | |
| PHP Requires | false+ | 5.5+ | |
| Business Model | Free | Free | |
| Latest Version | 1.7.5 | 1.0.1 |
Rating Breakdown
WP Help
Custom Help
Download Trends
Recent Reviews
WP Help Reviews
This is great!
For an agency delivering a lot of websites for users with little or no knowledge of WordPress, this is a gem!I can combine general docs from a central hub, so I only have to maintain it one place, wit
Doesn’t work on Siteground hosting due to sever-level security rule
I noticed that the images, CSS, and JS files were not loading properly (had 403 error) in the admin page for this plugin for my sites on Siteground hosting, so I contacted Siteground. Long story short
Very Useful plugin – great for managed hosting
This is an amazing plugin – the kind of thing you don’t know you need. For managed hosting, it’s perfect. I’ve created help articles for clients on our own website and I can push them out to all our
Custom Help Reviews
No reviews yet
More Plugins Worth Comparing
Top alternatives in the same category as WP Help and Custom Help
A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.
A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.
Build a powerful documentation hub with an AI-powered knowledge base, docs, wiki tools, and an AI chatbot to help users find answers instantly.
Build professional knowledge bases with unlimited docs, drag-and-drop editor, live search, and SEO optimization.
Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.
Frequently Asked Questions
Is WP Help or Custom Help more popular?
Which has better ratings — WP Help or Custom Help?
Are WP Help and Custom Help free?
Which plugin has better support — WP Help or Custom Help?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.