EazyDocs – AI Powered Knowledge Base… vs Zendesk Support for WordPress (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
EazyDocs – AI Powered Knowledge Base…
2.0K+ active installs
Free
Zendesk Support for WordPress
2.0K+ active installs
Free
Quick Verdict
As of April 2026, EazyDocs – AI Powered Knowledge Base… has a higher user rating (4.7/5 from 97 reviews) and leads in active installations (2.0K+ vs 2.0K+). Both are free WordPress plugins. EazyDocs – AI Powered Knowledge Base… has accumulated 92K+ total downloads while Zendesk Support for WordPress has 138K+.
Detailed Comparison
| Metric | EazyDocs – AI Powered Knowledge Base… | Zendesk Support for WordPress | |
|---|---|---|---|
| Rating | 4.7/5 | ◄ | 2/5 |
| Total Reviews | 97 | ◄ | 7 |
| Active Installs | 2.0K+ | 2.0K+ | |
| Total Downloads | 92K+ | ► | 138K+ |
| Support Resolution | N/A | N/A | |
| Last Updated | 1 week ago | ◄ | 2 years ago |
| First Released | 2022 | 2011 | |
| Age | 4 years | 15 years | |
| WP Requires | 5.0+ | 2.9.2+ | |
| PHP Requires | 7.4+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 2.11.0 | 1.8.5 |
Rating Breakdown
EazyDocs – AI Powered Knowledge Base…
Zendesk Support for WordPress
Download Trends
Over the past 30 days, EazyDocs – AI Powered Knowledge Base… averaged approximately 104 daily downloads while Zendesk Support for WordPress averaged 10.
Recent Reviews
EazyDocs – AI Powered Knowledge Base… Reviews
Easy-to-Use, Modern & User-Friendly WordPress Documentation Plugin
Honestly, EazyDocs is a total win if you need a professional knowledge base on WordPress without the usual headache. It’s super intuitive, so you don’t need to be a tech wizard to get everything organ
Excellent Support
I had 2 issue with this plugin, none of them traceable to them, and the support solve all the issue in a professional way.Also, i ask for a custom solution and they provide me the solution free of cha
Excellent Support
Akram was responsive to my request for help and resolved the issue quickly. Very happy with this plugin.
Zendesk Support for WordPress Reviews
What a disgrace!
When you see how much you pay for using the Zendesk platform, that’s a disgrace that they are unable to upgrade their app for months
Refuses to update for their own mandated change
Zendesk is demanding that all users update their sites by May 1st, but they’ve refused to update their own plugin, so the 3,000+ active installations are about to stop working with no word from Zendes
Needs to be updated!
This plugin has broken WordFence. This is totally unacceptable since I heavily rely on WordFence more than I do ZenDesk plugin. PLEASE UPDATE THIS PLUGIN so we can use it once again. If you don’t keep
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.