Echo Knowledge Base – Documentation… vs Knowledge Base documentation & wiki… (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Echo Knowledge Base – Documentation…
10K+ active installs
Free
Knowledge Base documentation & wiki…
2.0K+ active installs
Free
Quick Verdict
As of April 2026, Echo Knowledge Base – Documentation… has a higher user rating (4.9/5 from 122 reviews) and leads in active installations (10K+ vs 2.0K+). Both are free WordPress plugins. Echo Knowledge Base – Documentation… has accumulated 1.2M+ total downloads while Knowledge Base documentation & wiki… has 112K+. Echo Knowledge Base – Documentation… has a higher support resolution rate (100% vs 0%).
Detailed Comparison
| Metric | Echo Knowledge Base – Documentation… | Knowledge Base documentation & wiki… | |
|---|---|---|---|
| Rating | 4.9/5 | ◄ | 4.8/5 |
| Total Reviews | 122 | ◄ | 75 |
| Active Installs | 10K+ | ◄ | 2.0K+ |
| Total Downloads | 1.2M+ | ◄ | 112K+ |
| Support Resolution | 100% | ◄ | 0% |
| Last Updated | 4 days ago | ◄ | 2 months ago |
| First Released | 2017 | 2017 | |
| Age | 9 years | 9 years | |
| WP Requires | 5.3+ | 4.5+ | |
| PHP Requires | 5.6+ | false+ | |
| Business Model | Free | Free | |
| Latest Version | 17.3.0 | 2.17.0.2 |
Rating Breakdown
Echo Knowledge Base – Documentation…
Knowledge Base documentation & wiki…
Download Trends
Over the past 30 days, Echo Knowledge Base – Documentation… averaged approximately 841 daily downloads while Knowledge Base documentation & wiki… averaged 25.
Recent Reviews
Echo Knowledge Base – Documentation… Reviews
Excellent and Maintained KBase Plugin
We have come to rely on the functionality of this plugin. The customer service and support are also very responsive, and the team continuously updates the plugin on a regular basis. I would highly rec
Structured and user-friendly knowledge management solution
We are using the plugin within our organization to build and maintain our internal knowledge base – and we are absolutely impressed. The setup process is quick and straightforward, allowing you to
Very responsive and helpful
assisted with adding a new feature within a few hours to incorporate into our AI Add-in
Knowledge Base documentation & wiki… Reviews
Clean, Reliable, and Efficient
We’ve been using Basepress Premium for about 5 years to supplement our primary documentation with a knowledgebase that’s integrated with our SupportCandy helpdesk. I have nothing but good to say about
Excellent tool, great support!
Very good plugin, exactly what we need. One of the view kb plug-ins which really support multiple kbs. Support is excellent: fast and good.
Support not Responding for Months
We have the paid version of BasePress and frankly in the last months our experience has been disappointing. We found several severe bugs in the plugin, we contacted their support and they never replie
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Frequently Asked Questions
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Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.