Facebook Chat Plugin – Live Chat Plugin… vs Tidio – Live Chat & AI Chatbots (2026)
Detailed side-by-side comparison of two WordPress plugins, based on real-time data from WordPress.org.
Facebook Chat Plugin – Live Chat Plugin…
80K+ active installs
Free
Tidio – Live Chat & AI Chatbots
80K+ active installs
Free
Quick Verdict
As of April 2026, Tidio – Live Chat & AI Chatbots has a higher user rating (4.7/5 from 395 reviews) while Facebook Chat Plugin – Live Chat Plugin… leads in active installations (80K+ vs 80K+). Both are free WordPress plugins. Facebook Chat Plugin – Live Chat Plugin… has accumulated 1.8M+ total downloads while Tidio – Live Chat & AI Chatbots has 3.4M+.
Detailed Comparison
| Metric | Facebook Chat Plugin – Live Chat Plugin… | Tidio – Live Chat & AI Chatbots | |
|---|---|---|---|
| Rating | 3.5/5 | ► | 4.7/5 |
| Total Reviews | 303 | ► | 395 |
| Active Installs | 80K+ | 80K+ | |
| Total Downloads | 1.8M+ | ► | 3.4M+ |
| Support Resolution | N/A | 100% | |
| Last Updated | 3 years ago | ► | 1 month ago |
| First Released | 2018 | 2014 | |
| Age | 8 years | 12 years | |
| WP Requires | 3.9+ | 4.7+ | |
| PHP Requires | 5.2.4+ | 7.2+ | |
| Business Model | Free | Free | |
| Latest Version | 2.5 | 7.0.0 |
Rating Breakdown
Facebook Chat Plugin – Live Chat Plugin…
Tidio – Live Chat & AI Chatbots
Download Trends
Over the past 30 days, Facebook Chat Plugin – Live Chat Plugin… averaged approximately 32 daily downloads while Tidio – Live Chat & AI Chatbots averaged 774.
Recent Reviews
Facebook Chat Plugin – Live Chat Plugin… Reviews
stopped working
it worked fine, but now its not
On May 9, 2024, you will no longer be able to access any functionalities of Chat
http://www.facebook.com/business/help/789975831794468 “On May 9, 2024, you will no longer be able to access any functionalities of Chat Plugin. Effective immediately, Chat Plugin in guest mode is n
Doesn’t loads up
Doesn’t work for the latest version of WP.
Tidio – Live Chat & AI Chatbots Reviews
Great collaboration!
The developer was extremely responsive and quickly updated their plugin to ensure full compatibility with ours. Communication was smooth, the solution was implemented fast, and everything worked perfe
AVOID AT ALL COSTS!
It’s been years since we had a plug-in crash and take down our entire site but Tidio did just that! We had to get in contact with our host to remove the entire folder and it’s contents off of our cPan
Solved my problem, excellent support
I wanted a simple and well-designed live chat for my website. Managed to get 95% of what I wanted through Tidio and I am sure I can use it for much more if needed. The customer support on Pro was f
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Frequently Asked Questions
Is Facebook Chat Plugin – Live Chat Plugin… or Tidio – Live Chat & AI Chatbots more popular?
Which has better ratings — Facebook Chat Plugin – Live Chat Plugin… or Tidio – Live Chat & AI Chatbots?
Are Facebook Chat Plugin – Live Chat Plugin… and Tidio – Live Chat & AI Chatbots free?
Which plugin has better support — Facebook Chat Plugin – Live Chat Plugin… or Tidio – Live Chat & AI Chatbots?
Which plugin is updated more frequently?
Plugin data sourced from WordPress.org. Comparison and analysis by PluginSift.